5-7 years of product management experience in software development
Ability to differentiate between user needs and feature requests
Strong understanding of engineering constraints and trade-offs
Excellent written communication skills for clarity in problem-solving
Hands-on experience in prototyping and evaluating product ideas
Responsibilities
Observe and analyze how users complete complex tasks to identify core needs
Prioritize product workflows and capabilities with clear success metrics
Collaborate with design and engineering to define a feasible product scope
Evaluate agent performance metrics to inform product iterations
Keep customer-facing teams updated on product capabilities and decisions
Benefits
Health & Dental Insurance
Monthly Wellness Stipend
401K Matching
Full Job Description
About the Role
Location: New York City Commitment: 5 Days In-Person
We're looking for someone who can turn a deep understanding of customer work into product decisions that make Endex more useful.
As a Product Manager at Endex, you'll own an assigned product area from discovery through delivery and iteration. You'll work directly with users, design and engineering to prioritize problems and ship capabilities people rely on. Your Key Responsibilities
Understand Customer Work: Observe how users complete demanding tasks and separate the underlying need from a requested feature.
Set the Product Direction: Prioritize workflows and capabilities with clear trade-offs, success measures and a feasible scope.
Shape the Solution: Work with design and engineering on a clear, feasible scope.
Measure Agent Quality: Work with engineering on evaluations for correctness, task completion, latency and user trust, then use the results to guide iteration.
Connect the Team: Keep customer-facing teams informed about capabilities and decisions.
What We're Looking For
Product Experience: You've helped ship software and can explain the decisions behind it.
Customer Judgment: You distinguish an underlying need from a requested feature.
Technical Fluency: You reason about engineering constraints and implementation trade-offs.
Clear Writing: You make problems and decisions understandable to the team.
Hands-On Product Judgment: You can prototype an idea, evaluate an AI workflow and explain why one problem deserves attention before another.
Nice to Have
Experience with enterprise AI products
Experience with productivity or financial workflows
Experience with AI agents, product experimentation or evaluation-driven development
