USAmeriBancorp

Product Manager - Digital Engagement

USAmeriBancorp • $90K — $130K *
New York, NY 10025In-Person
Consumer Technology
5 - 7 years of experience
6 days ago
Job Overview by Ladders

Qualifications

  • 5+ years in product management, development, or ownership with end-to-end lifecycle experience.
  • Expertise using Microsoft Office applications for reporting and analysis.
  • Strong written and verbal communication skills; able to convey ideas clearly.
  • Ability to prioritize and manage tasks efficiently in a team setting.
  • Strong understanding of competition and industry standards.
  • Proven skills in problem-solving and collaboration.

Responsibilities

  • Own product strategy and roadmap, aligning with business goals and user needs.
  • Manage digital experiences to enhance usability and conversion rates.
  • Define and track key metrics to inform product decisions and strategies.
  • Leverage data and AI insights for personalization and automation.
  • Translate business needs into product requirements and user stories.
  • Collaborate with technology and design teams to implement solutions in an agile environment.
  • Drive ongoing product optimization through experimentation and user feedback.

Benefits

  • Flexible working arrangements to promote work-life balance.
  • Opportunity for professional development and training in emerging technologies.
  • Collaborative team-oriented environment that fosters innovation.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Access to cutting-edge tools and technologies for product development.
Full Job Description
Responsibilities include but are not limited to:
  • Own product strategy and roadmap, aligning initiatives to business goals, customer needs, and performance insights.
  • Manage end-to-end digital experiences, identifying and prioritizing improvements that enhance usability, conversion, engagement, and efficiency.
  • Define and track key performance metrics (e.g., adoption, conversion, activation, engagement, satisfaction) and use data to inform decisions.
  • Leverage data and AI-driven insights to identify opportunities for personalization, automation, and improved customer outcomes.
  • Translate business needs into product requirements, including user stories, acceptance criteria, and backlog prioritization.
  • Partner with technology and design teams to deliver high-quality, scalable solutions in an agile environment.
  • Drive ongoing optimization, including experimentation (A/B testing), iterative improvements, and continuous learning.
  • Collaborate across stakeholders to ensure alignment with business, regulatory, risk, and operational requirements.
  • Act as the voice of the customer, ensuring solutions are intuitive, integrated, and aligned to customer expectations.
  • Evaluate emerging technologies, including AI and automation capabilities, to enhance product functionality and operational efficiency.
  • Monitor product performance post-launch, identifying issues, risks, and opportunities to improve outcomes.


Required Skills:
  • Ability to prioritize and manage workflow.
  • Ability to work in a team environment.
  • Ability to build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
  • Be an expert with respect to the competition.
  • Demonstrate the ability to interact and cooperate with all company employees.
  • Excellent written and verbal communication skills.
  • Expertise using Microsoft Office applications.

Required Experience:
  • High School or GED and a minimum of 5 years in product management, product development or product ownership.
    Demonstrated experience managing end-to-end product lifecycle.

Preferred Experience:
  • Business degree in Business, Design, Technology, or related field.
  • Background in service design, journey mapping, or design systems.
  • Familiarity with AI-enabled products and responsible AI design principles.
  • Experience working across digital and assisted channels.

About USAmeriBancorp

Valley National Bancorp, doing business as Valley Bank, is a regional bank holding company headquartered in Wayne, New Jersey with approximately $42 billion in assets. Its principal subsidiary, Valley National Bank, currently operates over 230 branch locations in northern and central New Jersey, the New York City boroughs of Manhattan, Brooklyn, and Queens, as well as Long Island, Florida, and Alabama. Valley Bank holds approximately $29 billion in assets. ,Valley Bank is one of the largest commercial banks headquartered in New Jersey.
Learn more about USAmeriBancorp
Industry
Legal & Accounting
* Ladders Estimates

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