Position Product Manager
Description AREA15 is an immersive entertainment and event destination that blends art and music in a dynamic environment. We are a hub for creativity, innovation, and unique experiences. Join us and be part of a team that thrives on imagination and passion.
AREA15 is seeking a product leader to own its ticketed product portfolio, including • la carte experiences, bundled passes, upgrades, and add-ons, from concept and launch through optimization and retirement. Reporting to the SVP, this role builds and manages the product roadmap, designs bundle and pass structures that grow average transaction value and conversion, and partners with Revenue Management on pricing, promotions, and yield. The position analyzes sales performance and guest feedback to improve existing products and develop new offers, works with tenant and venue partners on cross-venue bundles, and leads go-to-market planning with Marketing, Onsite Ticket Sales, Group Sales, and Guest Experience to ensure every product is set up accurately, communicated clearly, and positioned for success.
RESPONSIBILITIES AND DUTIES: - Own the AREA15 ticketed product portfolio across • la carte experiences, bundled passes, upgrades, and add-ons, covering the full lifecycle from concept and launch to optimization and retirement.
- Build and maintain the product roadmap, prioritized by revenue impact, guest demand, and operational feasibility.
- Design bundle and pass structures, including tiers, inclusions, validity rules, and restrictions, that grow average transaction value and conversion.
- Partner with Revenue Management on pricing strategy, dynamic pricing, promotions, and yield across channels and dayparts.
- Analyze sales mix, attach rates, bundle take-rate, redemption, and channel performance to identify growing, underperforming, and cannibalizing products.
- Translate guest feedback, onsite sales input, and market trends into product improvements and new offers.
- Collaborate with tenant and venue partners to develop cross-venue bundles and partner products, including inventory, revenue share, and redemption logistics.
- Manage product setup and accuracy in ticketing, POS, and e-commerce platforms, including inventory, rules, and integrations.
- Lead go-to-market planning for new products with Marketing, Onsite Ticket Sales, Group Sales, and Guest Experience, including positioning, sales enablement, and training materials.
- Continued review of sales materials such as kiosks, website, etc. to ensure communication is accurate and effective
- Establish product KPIs, run tests such as A/B tests, pilots, and limited-time offers, and report results and recommendations to the SVP.
- Benchmark competitive attractions and entertainment offerings in Las Vegas and comparable markets.
- Ensure product terms, refund and exchange policies, and guest-facing descriptions are clear, consistent, and compliant.
- Demonstrated ability to effectively use AI-enabled tools and technology to improve productivity, efficiency, and decision-making.
- Respond to time sensitive matters.
- Demonstrate ART! (AREA15's service standards) in every guest interaction.
- Adhere to department and company policies and procedures.
- Maintain a professional, polished appearance in line with AREA15 standards.
- Work various shifts, including nights, weekends, and holidays.
- Perform other work-related duties as assigned.
Location AREA15 Las Vegas for GLB
Full-Time/Part-Time Full-Time
Position Requirements QUALIFICATIONS & SKILLS - Applicants must be 21 years of age or older
- Proof of eligibility to work in the United States
- Comfortable working in a creative, entrepreneurial start-up environment, introducing new concepts and innovations.
- 5+ years of product management, merchandising, or revenue/product strategy experience in attractions, live entertainment, theme parks, hospitality, or consumer e-commerce.
- Strong analytical skills, with the ability to build models, interpret sales data, and turn insights into decisions.
- Hands-on experience with ticketing, POS, or e-commerce platforms; experience with dynamic pricing tools is a plus.
- Proven ability to lead cross-functional work without direct authority across tenant partners, sales, marketing, operations, and external partners.
- Strong written and verbal communication skills, including presenting recommendations to senior leadership.
- Ability to thrive in a fast-paced environment with evolving priorities.
- Ability to understand, speak, read, and write the English language.
- Demonstrates the ability to effectively leverage AI tools while exercising sound judgment, protecting confidential information, and complying with company policies.
- Embraces emerging technologies, including AI, to improve efficiency, innovation, and business results.
- Computer skills in Microsoft applications. (Excel, Outlook, Word, etc.)
- Availability for varied shifts, including evenings, weekends, and holidays.
- Ability to work in an environment subject to varying levels of noise, crowds, flashing lights, and smoke.
- Ability to work in all weather conditions including but not limited to extreme heat, sun exposure, wind, rain, extreme cold.
This position is currently accepting applications. 
