5+ years of product management experience in SaaS or GovTech
Experience shipping customer-facing AI or LLM features with defined quality metrics
Proven ownership of product roadmaps balancing new features with scalability and reliability
Familiarity with complex data, analytics, or AI/ML products in regulated domains
Strong understanding of user workflows for non-technical users
Ability to simplify complex problems into actionable solutions
Data-driven mindset with experience in product metrics tracking
Comfortable in a startup environment, contributing to product function development
Strong cross-functional collaboration skills with technical and non-technical teams
Responsibilities
Define and own the product vision, strategy, and roadmap for ADAPT
Partner with design and engineering to create intuitive user experiences
Collaborate with data science to establish quality metrics for data and model outputs
Identify and validate AI opportunities with customers before development
Set quality standards for AI features in collaboration with engineering
Develop features that utilize automation and AI to enhance outcomes
Engage with clients to understand pain points and validate solutions
Incorporate enterprise needs into the product roadmap
Establish clear success metrics for product performance
Work with go-to-market teams to ensure successful product launches
Benefits
Competitive salary and benefits package including medical, dental, and vision insurance
Generous PTO
401(k) company match and monthly commuter transportation benefit
On-site gym and free snacks in the office
High-growth potential with advancement opportunities in a fast-growing startup
Full Job Description
Who You Are:
As a Product Manager, you will lead the strategy and execution for ADAPT, our roadway and right-of-way asset management platform for public agencies. ADAPT is growing quickly, and part of the job is defining the product with customers: who it's for, what it does, and what it doesn't. You will own the ADAPT roadmap while working closely with the engineering, design, data science, and go-to-market teams to deliver impactful features that drive adoption and measurable customer value. Our products are data and models first, sold to state and local governments, so getting the data right matters as much as the features.
What You'll Do
Define and own the product vision, strategy, and roadmap for both products, including deciding what not to build and when to invest in scalability and quality over new features.
Partner with design and engineering to deliver intuitive, high-quality user experiences
Work with data science to define what good data and model output looks like, and how we measure it.
For the AI product: find where AI genuinely helps agencies, validate it with customers before building, and decide with engineering when a feature is ready to ship.
Work with engineering and data science to set the quality bar for AI features: what a correct answer is, when the product should say it can't answer, and how quality is tracked in production.
Develop features that leverage automation and AI to reduce manual effort and improve outcomes
Work closely with existing clients to understand their pain points and validate solutions
Bring enterprise needs into the roadmap: reliability, security, permissions, and administration for larger agency customers.
Collaborate with go-to-market teams to drive successful launches and adoption
Required Qualifications:
5+ years of product management experience, ideally in SaaS or GovTech
Has shipped customer-facing AI or LLM features to production, and can explain how quality was defined and measured
Has owned the roadmap for a growing product, including trade-offs between new features and investment in scalability, reliability and quality
Experience with complex data, analytics, or AI/ML products and GovTech or another complex compliance or technical domain (healthcare, finance, security, etc.)
Strong understanding of user workflows and building for non-technical users at scale
Ability to translate complex problems or client requirements into simple solutions
Data-driven mindset with experience defining and tracking product metrics
Uses AI tools day to day
Comfortable in a startup-style setting with lightweight structure. You'll be one of our first PMs and will help build the product function as it matures
Proven ability to work cross-functionally with our engineering and product teams and influence without authority
Strong communication skills with both technical and non-technical stakeholders
Preferred Qualifications:
Familiarity with state and local governments and/or public sector transportation
Geospatial or mapping product experience
Experience growing an AI product from first release to wide customer adoption
Your Citian Advantage:
Competitive salary and benefits package including medical, dental, and vision insurance and generous PTO.
401(k) company match and monthly commuter transportation benefit
On-site gym and free snacks in the office
High-growth potential and opportunities for advancement within a fast growing, venture-backed SaaS startup!
