Minimum of 10 years in product management, including 3-5 years in a senior role.
Deep knowledge of treasury, cash management, and payments processes.
Experience with agentic AI technologies and their application in finance operations.
Strong understanding of liquidity management, cash forecasting, and multi-bank connectivity.
Proven track record of developing and delivering complex product roadmaps and prioritization frameworks.
Responsibilities
Define and communicate product vision and strategy for Cash Management and Payment Hub.
Conduct market analysis to inform product strategy and prioritization.
Manage the product roadmap and investment plan for Cash Management and Payment Hub.
Lead product launches ensuring alignment with customer outcomes and market demands.
Collaborate with cross-functional teams on go-to-market strategies and product releases.
Benefits
Opportunities for professional development and mentorship.
Work in an innovative environment focusing on AI technologies.
Collaborate with a high-performance, customer-focused team.
Impactful role at the intersection of finance and technology.
Access to advanced tools and frameworks for product management.
Full Job Description
Role:
The Product Director, Cash Management and Payment Hub is a senior leadership position responsible for the strategic direction, product roadmap, investment decisions, and product releases and launches of Bottomline's Cash Management and Payments solutions within the wider Corporate Solutions Suite. The role sits at the intersection of treasury and cash management expertise and next-generation agentic AI. You will lead a team of three direct reports spanning strategic direction, product delivery, and product management, and will report into Bottomline's Global Head of Product, Corporate Solutions.
Key Responsibilities:
Product Vision, Strategy, Roadmap and Annual Planning.
Own and articulate the product vision and strategy for Cash Management and Payment Hub within Corporate Solutions.
Lead market analysis, competitive intelligence, and customer insight activities to inform product strategy and prioritization. This includes sizing the total market size.
Full accountability for the product roadmap, prioritization framework, and investment plan for Cash Management and Payment Hub; balancing strategic plan, customer demands and commercial rigor.
Continually update and own the short-, medium-, and long-term product roadmap for Cash Management and Payment Hub. Ensuring it is clearly defined, reviewed, and communicated to senior stakeholders, customers, and internal teams.
Lead the prioritization process and framework that evaluates potential investments and priorities. Ensure this prioritization reflects Bottomline's strategic focus: solving corporate issues in operational cashflow using both SaaS and Agentic technology.
Act as the decision-maker on roadmap sequencing for Cash Management and Payments Hub, with the ability to defend and articulate those decisions to the Executive team, Engineering, Sales, and customers.
Own the annual planning process for Cash Management and Payment Hub - outlining new capability development, platform enhancements, and agentic AI investments. Product Business Case Development and ROI
Build robust, commercially grounded business cases for new product investments. Clearly articulate expected revenue impact, customer acquisition and retention outcomes, development cost, time to value, and risk profile.
Work with Finance and senior leadership to define and manage the product investment budget, ensuring resources are allocated to the highest-value opportunities.
Define and track clear return on investment (ROI) metrics for each major product initiative, reporting progress to senior leadership on a regular cadence.
Work with the Global Pricing team to ensure Cash Management and Payment Hub is highly competitive, retains and grows our margin, and that pricing is built in a way which our sales team and customers can clear understand. Product GTM, Commercialization and Market Engagement.
Engage directly with key customers and prospects to validate investment priorities, ensuring the roadmap is grounded in real-world demand and market signals.
Partner with Sales, Marketing, and Customer Success to lead, define and execute go to-market strategies for Cash Management, Payment Hub and BEA.
Partner with Marketing to support campaign generation, webinars and presentations as a key figure and thought leader for Bottomline. AI and Product Champion
Be a champion and architect of agentic AI / BEA adoption within the Cash Management and Payment Hub domain.
Be, and be seen, as a market and industry leader in finance agentic platforms and their applicability to Cash Management and Payment Hub solutions.
Drive the integration of BEA agents as one cog in a wider solution of workflow, transformation, tooling, and system integration.
Shape how the BEA platform delivers conversational and agentic AI to treasury and cash management workflows. Enabling treasurers, cash managers, and payment professionals to drive KPI improvements in their business.
Define how BEA operates autonomously across Cash Management and Payment Hub workflows.
Ensure that agentic BEA/AI investments within Cash Management and Payments Hub are properly sequenced on the roadmap, with clear business cases and measurable outcomes defined before development commences.
Product Deliver, Product Management and PDLC:
Lead end-to-end product releases and launches for Cash Management and Payment Hub across the CFO Suite, ensuring solutions are shipped on time, to quality, and aligned to customer outcomes.
Work closely with Engineering, UX, Data, and Go-to-Market teams to define, build, and launch market-leading capabilities.
Shape and ensure adherence to Bottomline's PDLC as this evolves alongside Bottomline's SDLC.
Ensure delivery milestones are tightly connected to roadmap commitments, with clear escalation paths when scope, timeline, or budget are at risk.
Management of all existing products including the management and improvements of key commercial, compliance and cost KPIs across the product portfolio.
Team Leadership:
Lead, mentor, and develop a team of three direct reports across strategic direction, product delivery, and product management disciplines.
Build a high-performance product culture that is customer-obsessed, data-driven, and AI-first.
Champion a development philosophy that prioritises AI literacy as a fundamental capability - recognizing that AI proficiency represents a competitive advantage.
Ensure your team has the tools, processes, and frameworks needed to manage the roadmap, prioritization, and investment responsibilities effectively.
Required Experience & Skills:
Treasury & Cash Management Expertise
Practitioner-level knowledge of corporate treasury, cash management, and payments - gained either through a treasury/finance operational role, or a product or technology role supporting finance teams.
Understanding of liquidity management, cash forecasting, payment rails (BACS, CHAPS, SWIFT, FPS, Open Banking), multi-bank connectivity, and in-house banking.
Familiarity with ERP integrations and the data challenges facing corporate treasury.
Understanding of how treasury cash forecasting, invoice processing and payments, and cash application connect across the cash lifecycle. Agentic AI
Proven ability to embrace, articulate, and deliver AI-powered products - with a genuine conviction about how agentic platforms will transform finance operations.
Understanding of how an agentic platform enables CFOs and their teams to transform their finance operations - not just assisting tasks or improving decisions.
Ability to work closely with AI development teams, ML engineers, and data teams to translate commercial opportunities into deliverable product offerings. Product Leadership & Roadmap Accountability
10+ years of product management experience, with at least 3-5 years in a senior or Head of Product capacity.
Demonstrated track record of owning and delivering complex product roadmaps at scale - including prioritization frameworks, investment business cases, and stakeholder communication.
Experience managing product investment budgets and building commercially rigorous business cases for new product capabilities.
Proven ability to make and defend difficult prioritization decisions in a fast-moving environment
Experience in launching, enhancing and managing products that found a market, generated meaningful sales and revenue, and were profitable.
Experience orchestrating cross-functional teams across product delivery and strategy, with strong commercial acumen - able to connect product decisions to revenue, ARR growth, and customer retention outcomes. Leadership & Communication
Inspirational leader with the ability to develop a high-performing product team.
Executive-level communication skills - able to present roadmaps, investment cases, and customer insights to C-suite stakeholders with conviction and clarity.
Strong collaboration skills with Sales, Marketing, and Customer Success.
About Bottomline Technologies
Bottomline Technologies (NASDAQ: EPAY) helps make complex business payments simple, smart, and secure. Corporations and banks rely on Bottomline for domestic and international payments, efficient cash management, automated workflows for payment processing and bill review, and state of the art fraud detection, behavioral analytics and regulatory compliance solutions. Thousands of corporations around the world benefit from Bottomline solutions. Headquartered in Portsmouth, NH, Bottomline delights customers through offices across the U.S., Europe, and Asia-Pacific.
