5+ years of experience in product design, preferably in SaaS or healthcare software
Demonstrated ability to design for users transitioning from outdated systems
Skilled in end-to-end feature mocking for complex workflows
Strong understanding of product discovery and user research in B2B environments
Experience in developing a design system from scratch
Familiarity with AI tools in the design process
Organized Figma user with a keen eye for detail
Responsibilities
Collaborate with engineers to set benchmarks for RCM technology design
Design user-friendly workqueue software to enhance claims management
Create tools that streamline processes for the internal service team
Develop analytic dashboards and custom reports for healthcare leadership
Translate complex AI workflows into simple designs for end-users
Benefits
Paid meals and snacks to enhance workplace culture
Flexible work schedule and time off policies
Subsidized AI tool subscriptions to support design work
Comprehensive health, dental, and vision insurance
401(k) plan with employer matching contributions
Fitness stipend to promote personal health
Annual company offsite events for team building
Full Job Description
About the role
We're looking to bring on our first full-time Product Designer. You'll work very closely with our product-minded engineers to set a new standard for revenue cycle management (RCM) technology. You'll design and think deeply about how humans and AI collaborate in software. As our core product offering is an AI-empowered service, you'll have a unique, lightning-fast feedback cycle with our internal billing team. Come build the future of RCM software with us!
Projects you'll work on:
Workqueue software that helps assign and coordinate tasks among human and AI agents
Tools for our internal service team to help streamline their work
Analytic dashboards and custom reporting for healthcare executives
Easy to understand AI agent workflows within our platform
What we are looking for:
Can design elegant but familiar experiences for users that are used to antiquated software
Be able to quickly mock out end-to-end features and edge cases of complex billing workflows
Strong product discovery skills and user research experience with B2B and/or healthcare software
Experience building out a design system from 0-1 and leading implementation with engineering
At the frontier of using AI/LLM tools in your design processes (ie Figma Make, Claude Code, Cursor)
Very organized in Figma
Opportunity to grow and lead an AI-native design function in the future
Interest in antiquated industries and immersing yourself in the world of healthcare billing
Bonus points: experience building and designing RCM software, shipping frontend code with AI tools
Perks & Benefits
In-person culture at our Flatiron office in NYC with paid lunch and dinner
