Product Designer - AI UX / Product ExperienceLocation: SF (hybrid Tuesday-Thursday)
Why Were Hiring This RoleWere building the next generation of AI product experiences and need someone who shapes product direction, not just executes on it. We want a designer who can help us see problems in new ways, raise the quality of our thinking, and create clear, high-leverage product experiences in a fast-moving AI environment.
What Youll Do30 Day:Go deep on our complex, technical workflows. Understand the product surface end to end and how customers actually use it.
60 Day:Own an ambiguous problem area outright. Partner closely with engineering and product to turn it into a clear direction, and ship high-quality work quickly and iteratively.
90 Day:Contribute novel ideas and patterns that help define how AI-native workflows should work in practice. Be a voice that raises the level of the team, not just execution capacity.
Who You Are- 5+ years experience: Exceptional candidates with less considered case by case
- Exceptional taste: You bring product and design judgment, not just solid execution; strong fundamentals and a modern design sensibility
- AI-Forward: You design with and around AI-augmented workflows, not just for AI products
- A rigorous thinker: You frame ambiguous problems clearly and ask sharp questions before jumping to solutions
- A systems thinker: With range, not at the expense of creativity and product insight
- B2B / enterprise background: Youve designed for enterprise or B2B products, not legacy enterprise software (think Linear or Vercel, not Salesforce, Workday, or Microsoft)
- Comfortable with complexity: Youre at home designing highly technical products and workflows
- Fluent in AI: You have up-to-date intuition for AI products, tooling, and workflow design
- Provably original: Your work has introduced new ideas, patterns, or ways of thinking to a team
- Fast in fast-moving environments: Youve designed and shipped inside iterative, high-velocity product orgs
Strong Candidates May Also Have:- Experience at companies known for distinctive product craft or novel UX patterns (Linear, Vercel, and similar next-gen AI product companies)
- Experience designing AI-native, workflow-heavy, or developer-facing products
- A track record of shipping in ambiguous, high-ownership environments
- A portfolio that shows both strong thinking and real execution
- Technical fluency, whether from a CS background, building your own tools, or years on developer-facing products
Not A Fit If:- Primarily a mobile or consumer designer with no pull toward complex B2B
- Bootcamp-only design background with no broader technical grounding
- No prior tech industry experience
How Well Evaluate This Role- How you think through ambiguous problems
- Whether you bring genuinely new perspectives
- Whether you can translate insight into shipped product quality
- Whether your work raises the bar for the team
Why Vapi- Generational impact: Build the human interface for every business
- Ownership culture: 70% of the company are previous founders
- Kind team: The founders, Jordan and Nikhil, are Canadians
- Tier-1 Investors: Peak XV, Kleiner Perkins, Bessemer, M12, YC
What We Offer- Real stake: We offer a competitive salary and excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Team love: We love hanging out, and we do quarterly off-sites
- Flexible time off: Take what you need
- More: Catered meals, transportation, gym, and a $10k annual L&D budget