About the RoleIn this role, you'll lead OpenAI's company-wide accessibility program from within Design Foundations. You'll pair strategy and organizational influence with hands-on product design-advocating for disabled people, removing barriers across complete customer journeys, and establishing durable ownership throughout the company.
This is an opportunity to define accessibility for a new generation of products spanning web, mobile, desktop, voice, AI, and hardware. You'll help teams consider the many ways people perceive, understand, navigate, and interact with technology, going beyond minimum compliance to create experiences that are genuinely useful and inclusive.
Working across design, engineering, research, product, go-to-market, and legal, you'll make accessibility an expected part of product quality-not a final review or the responsibility of a single expert.
This role is based in our San Francisco HQ. We offer relocation assistance to new employees.
In this role you will:- Define OpenAI's accessibility strategy, roadmap, governance, priorities, and measures of progress.
- Design and ship accessible experiences while identifying systemic barriers across complete customer journeys.
- Build accessibility into our design system through inclusive components, tokens, interaction patterns, Figma libraries, documentation, and engineering guardrails.
- Center disabled people through participatory research, usability studies, and assistive-technology testing rather than relying solely on assumptions, simulations, or automated tools.
- Design for permanent, temporary, and situational disabilities, including multiple ways to perceive information, navigate interfaces, understand content, and complete important tasks.
- Establish practical standards for screen readers, keyboard navigation, focus, reading order, contrast, typography, motion, captions, forms, errors, and multimodal interactions.
- Lead accessibility audits, remediation priorities, launch readiness, and continuous validation across platforms.
- Partner with go-to-market, legal, compliance, and product teams on enterprise readiness, accessibility documentation, procurement needs, and customer commitments.
- Grow company-wide capability through training, critiques, engineering partnerships, and a network of accessibility champions.
You might thrive in this role if you:- Have led accessibility or inclusive-design work across multiple teams, products, or platforms.
- Pair deep accessibility expertise with strong interaction design, systems thinking, and a high bar for product craft.
- Understand the relationship between accessibility, usability, and inclusive design-and know when to go beyond standards to meet real human needs.
- Have deep practical knowledge of WCAG, assistive technologies, accessible interaction design, and platform-specific standards.
- Have embedded accessibility into design systems, reusable components, and engineering workflows.
- Have worked directly with disabled people and translated their experiences into meaningful product and organizational decisions.
- Can identify assumptions and exclusion within a product journey, then turn those insights into clearer and more flexible ways to interact.
- Are equally effective setting strategy, designing detailed experiences, and collaborating with engineers through implementation.
- Can influence across disciplines without direct authority, creating shared accountability without becoming a centralized approval gate.
