5-7 years of experience in product analysis or related field
Strong analytical skills with proficiency in SQL, Excel, and Tableau
Experience in Agile/Scrum methodologies is a plus
Familiarity with Banking Operations, including payments and transaction monitoring, is advantageous
Excellent communication skills for diverse audiences, both technical and non-technical
Ability to work independently in complex environments with an ownership mindset
Responsibilities
Collaborate with Product Owners to define product vision and roadmaps
Develop expertise in Banking Operations products and processes
Analyze operations data to inform product requirements and design
Work with stakeholders on requirements definition and backlog management
Assist in user story development and testing processes
Support Product Owners in managing squad ceremonies and metrics
Facilitate communication with stakeholders, including executive-level updates
Benefits
Educational assistance and career development tools
Parental leave and adoption assistance
Comprehensive health insurance plans and wellness resources
Pension plan and 401(k) with generous match
Subsidized public transportation program
Full Job Description
How You'll Make an Impact as a Product Analyst, Banking Operations:
Collaborate with Product Owners (POs) to define and communicate a clear product vision and roadmaps with measurable outcomes
Develop subject-matter expertise in Banking Operations products, vendors, data, tools, and associated end-to-end business processes
Analyze operations data and develop insights that inform requirements, design, and prioritization
Collaborate with business and technical stakeholders on requirements definition, design planning, and backlog management
Assist POs and tooling specialists with user story development, documentation, and testing
Support POs in managing squad ceremonies (e.g., facilitating daily scrums and analyzing squad metrics)
Assist with communications to business and technical stakeholders, including the development of executive communications for senior stakeholders
Promote full adoption of product features, provide training and onboarding support for new users, and provide ongoing expertise and guidance on best usage practices
The Unique Skill Sets We're Looking For:
Quick learner with genuine curiosity about how systems and processes work, and an aptitude for optimizing efficiencies with emerging technologies
Ownership mindset, with the ability to be self-directed in ambiguous problem spaces and complex or fast-moving environments
Strong attention to detail and structured, process-oriented thinking
Strong analytical skills, with the ability to work with operations data, identify patterns, and translate raw data into actionable insights that inform product decisions; comfort with data tools such as SQL, Excel, Tableau, or similar applications
Comfort navigating a complex stakeholder landscape and working cross-functionally among POs and business and technology teams; diplomacy, active listening, and the ability to manage competing priorities
Ability to tailor communication style between technical and business audiences
Prior experience working in Agile/Scrum delivery settings is a plus
Prior experience in Banking Operations (payments, securities processing, SWIFT messaging, or transaction monitoring) is a plus
Other Things to Know:
Salary Range NY: $125000 - $145000 / year
Salary Range Richmond, VA: $104000-120000 / year
We believe in transparency at the New York Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you're stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.
How We'll Support You:
Our programs and benefits are designed to support you through all your life stages:
Learning & Growing: Educational assistance, career development tools, and stretch opportunities
Supporting Your Family: Parental leave, adoption assistance, back-up dependent and elder care, college planning resources, and more
Managing Your Health: Comprehensive insurance plans, leave policies, onsite Health & Wellness Center, and onsite Fitness Center
Optimizing Your Finances: Pension plan, 401(k) with generous match, financial planning resources, and subsidized public transportation program
Full Time / Part Time Full time
Regular / Temporary Regular
Job Exempt (Yes / No) Yes
Job Category Project/Product Management Family Group
Work Shift First (United States of America)
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