Producing Mortgage Branch Manager

Responsible for managing the sales and coordination of operation efforts of the mortgage loan process for a specified market. Focus on the recruiting and expansion efforts of the branch. Responsible for personal sales efforts to originate and close mortgage loans. Mortgage Loan Originators are customarily and regularly engaged away from the employer's place of business, engaging in direct sales activities with clients, developing referral sources with individual borrowers, real estate brokers, builders, developers, branches and other referral sources in an effort to proactively solicit business and generate leads for mortgage financing requirements to customers. Performs other projects and duties as assigned. Essential Functions, Duties, and Responsibilities: • Maintain an active Ameris Bank sponsored Nationwide Mortgage Licensing System and Registry (NMLS) number in compliance with the federal S.A.F.E Act requirements. • Manage and ensure all productions efforts for the designated branch meet all Ameris Bank Mortgage standards, including pipeline management, pricing, compliance, etc. • Recruit and retain quality & experienced Loan Originators and assist operations in retaining support staff as directed by management. • Provide oversight and direction to assigned employees in accordance with the organization's policies and procedures. • Communicate job expectations; plan, monitor, and appraise job results; coach, counsel, and discipline employees; develop, coordinate, and enforce systems, policies, procedures, and productivity standards. • Counsel customers on all products the customer is eligible to obtain ensuring the product chosen best fits their financial needs without steering a customer to any particular product. • Assist customers in completing the loan application, provide/explain required initial documentation and disclosures according to required timelines and submit loan applications within required timelines. • Develop builder and realtor relationships. • Work directly with the Area and/or Regional Manager on continual expansion efforts as directed. • Maintain accurate pipeline reports for corresponding branch. • Act as a liaison between senior management and corporate office as directed. • Direct and instruct sales and technical training as needed. • Serve as liaison between production and operations on all policy and procedures issues. • Resolve and document customer complaints. • Keep informed of the residential lending industry's trends and make recommendations to senior management as needed. • Attend industry related functions on a monthly basis. • Conduct monthly branch meetings with staff members. • Appropriately communicate organization information through department meetings, one-on-one meetings, and regular interpersonal communication. • Act as liaison between the bank branches and mortgage department as needed. • Keep informed on all Ameris Bank Mortgage loan programs and adhere to all regulatory and compliance requirements. • Meet and exceed standards as detailed in the compensation agreement. • Practices ethical sales behaviors in accordance with Ameris' core values of Integrity and Honesty; always acts in the best interest of the customer when offering additional products and services. Required Knowledge, Skills and Competencies: • Experience using mortgage origination applications. • Effective utilization of a contact management system. • Knowledge of mortgage products/servicing, operations, and current market trends. • Proven success of establishing referral relationships. Industry and Work Experience: • 3 or more years of experience managing mortgage production. • Minimum 1 year of mortgage sales management experience. • Minimum 1 year of customer service experience. Academic: • High school diploma or GED required. • Bachelor's degree preferred. Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. • Medical, Dental and Vision Insurance • Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment • Life Insurance provided at no additional cost to employees • Accidental Death & Dismemberment Coverage • Long-Term Disability Coverage • Paid Sick and Vacation Leave • 11 Holidays • Volunteer/Service Day • Employee Stock Purchase Plan • 401(k) Retirement Plan • Ameris Bank matches 50% of your first 8% of contributions to the plan • Flexible Spending Accounts • Health Savings Account • Health Reimbursement Arrangement • Supplemental Life & Other Insurance Plans • Identity Theft Protection • Pet Insurance • Legal Insurance • Employee Assistance Program • Employee Advocacy Program • Tickets at Work (Entertainment discounts for Ameris Bank Employees) • AT&T Employee Discount • Wellness Discounts for Medical Premiums and Other Rewards • Employee Referral Incentive • Education Assistance • Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. • Free Interest Checking • Free Safe Deposit Box • Free Money Orders, Travelers' Checks and Cashier Checks • Discount on Mortgage Origination Fee • Free Online Banking and Free Unlimited Online Bill Payment • Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.