Producer

Position Purpose

The Producer is a strong, skilled project manager, team leader, customer relationship manager and creative driver, with experience in LBE and themed entertainment, and the ability to oversee budgets, scope, schedules, and team performance. They can independently manage projects of medium to large size, leading and/or supporting teams to successful delivery. As project lead, the Producer is both responsible and accountable for all aspects of the project through all project phases.

The Producer acts as a team player, working to both support senior level staff, as well as oversees junior staff while applying a keen eye and intuitive nature to each project's individual development.

The Producer is responsible for clearly defining the lines of responsibility and that there's adequate coordination between internal disciplines, sub-contractors, customers and other key stakeholders. Identify and mitigate any gaps or overlaps. Ensure compliance with the commercial aspects of the project as well as its creative goals, design intent, constructability and production elements of the project.

Regularly informs and advises Sr. Leadership of project status, knowing to elevate issues early and with recommended solutions. Is responsible for the relationship with IP holders, ensuring conformance with any and all Intellectual Properties requirements.

This role must have the resilience and fortitude to lead difficult conversations with clients while maintaining a positive relationship. They are trusted to protect the company's creative and financial well-being. Be intimately familiar with a customer's business goals and creative objectives for the project to help ensure that the project team's efforts will achieve those goals. Strategic thinking is required throughout the life of the project on behalf of the company and the customer.

Essential Responsibilities & Accountabilities

Project Management

• Develop and manage project scope, budget, and schedule for projects; ensure delivery aligns with design intent and production feasibility
• Support in strategic areas acting as a contributor to the decision-making process, development and execution of a specified elements on projects, at times this position may be paired with another Project Lead
• Provide regular project updates and escalate issues to leadership when necessary
• Generates new and innovative approaches to problems
• Dedication and reliability to the team and project
• Exhibits passion and excitement for their work and customer success with a "can-do" attitude
• Provide input into creative development to ensure project feasibility and client alignment

Client Management

• Act as the trusted partner and main point of contact for clients; understand business goals and creative objectives to guide project execution.
• Strategic thinking throughout the lifecycle of the project on behalf of the client and the company
• Support the relationship with IP holders, becoming very knowledgeable of the clients' brand and IP, ensuring conformance with all Intellectual Property Requirements /Guidelines
• Identify risks, implement mitigation strategies, and escalate issues as needed
• Resolves client issues through strategic negotiation and transparent dialogue, consistently achieving high satisfaction and repeat business
• Proactively identify and cultivate new clients and revenue opportunities

Team Management

• Works as part of a core team and lead with confidence
• Supervise project teams and coordinate workflows across internal disciplines, subcontractors, and vendors
• Clearly defines the lines of responsibility and ensures coordinator between internal disciplines, sub-contractors, clients and other key stakeholders
• Identify and mitigate any gaps or overlap in roles & tasks
• Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship
• Fosters a team-oriented work environment

People Management

• No direct reports.

Experience - Knowledge and Skills

• Led LBE/Themed Entertainment creative efforts from concept to delivery
• Knowledge of project processes, including, scopes, schedules, budgets, and vendor management
• Knowledge of design management, work planning, budgeting, scheduling, bid package preparation and variety of vendors
• Knowledge of industry terminology and design project phases
• Highly organized, detail-oriented, and capable of multitasking in fast-paced environments
• Strong communication skills with the ability to represent both project and company
• Collaborative, trustworthy team player with a positive, solution-oriented attitude and resilience under pressure
• High level of professionalism and leadership presence; able to mentor junior staff and foster cross-functional collaboration
• Solid aesthetic sensibility and storytelling skills, supporting creative communication across disciplines
• Ability to develop familiarity with client brands and intellectual property, ensuring alignment with creative and business objectives
• Working knowledge of common contracting terms - IP ownership, Indemnity, confidentiality
• Working knowledge of corporate and project financial mechanisms - EBITA, margin, revenue recognition
• Proficient in Microsoft Office Suite; specifically, Word, Excel and Keynote and Outlook.
• Familiarity with, or willingness to learn communications and project management tools, such as:
  • Project Management tools (Slack, Box, Airtable, Concur, Asana, Sharepoint and Google Docs)
  • Microsoft Office including Word, Excel, PowerPoint, and Outlook
  • Budget management and analysis (e.g. Power BI, Tableau)
  • Enterprise Resource Planning (ERP) (e.g. Epicor, SAP)
  • Customer Relationship Management (CRM) (e.g. Salesforce)
• Willingness to travel domestically and internationally as required
• Flexibility to work non-traditional hours (nights & weekends) as required

Minimum Qualifications

To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.

• 7+ years of previous experience at this level of responsibility
• Minimum 5 years of customer management
• Experience working within LBE and Themed Entertainment
• Experience in successfully supporting production solutions (preferably in a global customer-service organization)
• Experience working with budgets ranging from $500k or greater

Working Conditions and Physical Effort

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day. Specific requirements are:
• Must be able to stand for extended periods of time
• Must be able to lift or move
• Must be able to carry
• Must be able to pull or push

Work Conditions of the Role Are

• Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises
• Work environment involves some exposure to hazards or physical risks which require following basic safety precautions
• Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes safety glasses, reflective vest, steel-toed shoes, and other PPE as required by the location.

To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above. Other duties may be assigned to meet business needs.

TAIT Benefits:

• Competitive medical, dental, and vision insurance plans
• Health Savings Account (HSA) with employer contributions (HDHP plans)
• Flexible Spending Accounts (Medical & Dependent Care)
• Employer-paid life insurance with optional supplemental coverage
• Employer-paid Short-term with optional long-term disability insurance
• 401(k) retirement plan with company match
• Paid parental leave
• Employee Assistance Program (EAP)
• Wellness stipends
• Voluntary benefits (e.g., accident, critical illness)
• Paid vacation and 12 holidays

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