Job Title & Specialty Area: Process Improvement Specialist Children Surgical
Department: Periop Services Office
Location: Children's Health Dallas
Shift: Full-time Monday through Friday; Start and end times are flexible; however, employees are required to work 8-hour shifts each day
Job Type: Onsite, working on a rotating schedule. During week 1, employee will work 3 days onsite and 2 days remote and work 3 days remote and 2 days onsite the following week.
Summary:
The Pl Specialist will perform data collection, data analysis, and performance improvement activities, support the American College of Surgeons Verification status, along with additional survey requirements. The Children's Surgery Pl coordinator works closely with the Children's Surgery Program Director and surgeons to lead performance improvement activities to ensure optimal patient outcomes and early identification of patient safety issues. This position requires a high level of clinical judgement, creativity, organization, and priority setting. The Pl Coordinator works closely with primary and specialty care physicians and surgeons to support optimal outcomes and system-wide performance improvement through collaboration and coordination of projects as assigned. This position will manage projects that include data analysis and statistics, formulating strategies and administering policies, processes and resources, functioning with a high degree of autonomy.
Responsibilities:
* Investigates incident reports, patient care issues and other issues as requested (Safelink, EPIC reports, etc.); constructs an accurate timeline, process flow diagrams, cause and effect and other required tools / diagrams related to the event; facilitates team discussions leading the team to reach conclusions and action plans; records and documents activities for each event / grievance in a timely manner; monitors unusual occurrences, reports follow-up procedures; compiles statistical data and writes narrative reports summarizing findings; participates in the development and follow-up of action plans.
* Coordinates the development, implementation, and evaluation of the department's overall Quality Improvement program; reports monthly and year-to-date comparisons; identifies trends, prioritizes and recommends improvements and ensures Joint Commission/OSHA/CMS/ACS etc. compliance. Interacts with medical leaders, management, caregivers, ancillary staff; participates in hospital committees as assigned; studies existing hospital policies and procedures and updates those as required; works to develop, implement and drive safety improvements that are measurable and sustainable; helps change culture to incorporate quality methods into daily work.
* Designs educational and informational material to disseminate lessons learned; develops run charts, control charts, and other graphical representations of QI projects metrics as appropriate; collaborates with team to develop project documents including project charter, key driver diagram, process flow, and other QI documents as necessary; reviews quality and safety performance data against external and internal benchmarks to identify opportunities for improvement projects; develops improvement projects using quality improvement methodology.
* Analyzes medical records/reports to collect clinical data; validates data to ensure accuracy of data collected; ensures data is submitted in a timely manner to leaders; acts as a primary liaison in collaboration with other multidisciplinary teams to create process and/or quality improvement initiatives.
How You'll Be Successful:
WORK EXPERIENCE
* At least 5 years Experience in healthcare or clinical environment with job category-specific experience or other equivalent professional experience Required
* At least 3 years Experience in a clinical area; Perioperative / Perianesthesia / Anesthesiology / Emergency Room, Quality, Process Improvement, or equivalent Preferred
EDUCATION
* Four-year Bachelor's degree or equivalent experience Required
* Graduate or professional work or advanced degree; or equivalent experience Preferred
LICENSES AND CERTIFICATIONS
* RN, RCP, AA-C Certification / Licensure or other equivalent credentials (CRNA, PA, NP, MSN) Required
* CPHQ Certification Preferred
Holistic Benefits - How We'll Care for You:
• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement
