Emp Status
Regular Full time
Work Shift
Day (United States of America)
Compensation Range
The base pay scale for this position is $150,500.00 - $229,750.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.
What you will be doingKey Responsibilities
- Lead end-to-end operational improvement and strategic planning initiatives, including scoping, project management, implementation, and sustainment
- Lead initiatives focused on care model redesign, organizational structure design, and workforce planning across clinical and operational functions
- Design and execute complex analyses and models to support data-driven decision making; translate outputs into clear, leadership-ready materials tailored to executive audiences
- Develop and present recommendations to senior and cross-functional stakeholders; facilitate working sessions and drive groups to aligned decisions
- Build and maintain performance metrics frameworks; conduct current- and future-state assessments and root cause analyses
- Develop analytical frameworks and models to support staffing optimization, labor productivity analysis, and workforce process engineer decisions
- Partner with operational and clinical leadership to assess and design operating models that align capacity and resources to enterprise goals
- Serve as a point of escalation and subject matter resource for junior team members on analytical and project management questions
- Support development of executive presentations, implementation roadmaps, and governance materials
- Provide mentorship and day-to-day guidance to junior team members, supporting their development and contributing to a culture of continuous learning within OE
Education and Experience — Required
- Bachelor's degree in Healthcare Administration, Business Administration, Engineering, Statistics, or a related field
- Minimum 5 years of relevant professional experience
- At least 3 years of consulting, operational excellence, strategy, or equivalent experience with increasing responsibility
- Demonstrated experience managing projects end-to-end and leading cross-functional teams
- Experience using MS Office Suite and data visualization tools to produce high-quality deliverables
Skills — Required
- Strong proficiency in analytical and presentation tools (e.g., Excel, PowerPoint, Visio)
- Ability to manage multiple complex projects, priorities, and deadlines with minimal oversight
- Strong verbal and written communication skills; ability to present confidently to senior leadership
- Structured problem-solving and critical thinking skills; able to synthesize ambiguous information into clear recommendations
- Demonstrated stakeholder process engineer and facilitation skills, including ability to influence without authority
- People process engineer or formal mentoring experience, with ability to set clear expectations and develop junior staff
- Strong understanding of operational KPIs across one or more care delivery areas
- Experience with workforce planning, labor productivity, or organizational design concepts
- Ability to navigate complex, matrixed organizations with multiple clinical and operational stakeholders
Skills & Experience — Preferred
- Experience in healthcare-focused consulting or an academic medical center environment
- Master's degree in a related field (e.g., Industrial & Systems Engineering, Healthcare Administration, or Operations Research)
- Experience with Tableau or similar BI tools
- Experience with Epic applications
- Lean/Six Sigma certification or equivalent experience
- Experience supporting or designing care delivery models in an acute or ambulatory setting
- Familiarity with healthcare workforce management systems or labor analytics tools
