Amazon

Principal Technical Program Manager, AFT Quality

Amazon$157K — $263K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of technical product or program management experience
  • 10+ years of experience collaborating with engineering teams
  • 5+ years of software development experience
  • Experience managing programs across cross-functional teams
  • Proficient in building processes and coordinating release schedules

Responsibilities

  • Define strategy and roadmap for tackling complex fulfillment operations problems
  • Partner with stakeholders to specify new product offerings from inception
  • Collaborate with scientists on AI technologies to solve scaling challenges
  • Own end-to-end delivery of large-scale programs for customer satisfaction
  • Lead initiatives that unify multiple teams towards common goals
  • Communicate strategy and status updates to senior leadership
  • Drive resolution on technical challenges with executives and teams
  • Create metrics to turn complex initiatives into measurable outcomes
  • Challenge engineering teams on system architectures and simplify proposals
  • Mentor TPMs and engineers, contributing to talent development

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • Registered Retirement Savings Plan (RRSP)
Full Job Description
Key job responsibilities

-Define the strategy and roadmap for solving the complex, ambiguous problems that emerge throughout fulfillment operations, driving org-wide alignment on the path forward.

-Partner with customers and stakeholders to shape the requirements and specifications that define new product offerings from the ground up.

-Collaborate with scientists to apply state-of-the-art artificial intelligence technologies, including computer vision, to overcome challenges unique to the scale of the "everything store."

-Own the end-to-end delivery of large-scale programs that advance the organization's long-term goals of improving customer satisfaction and lowering costs.

-Lead high-stakes initiatives that cut across organizational boundaries, uniting disparate teams around a single outcome.

-Communicate initiative status and strategy to senior leadership and stakeholders, keeping them aligned and bought in.

-Engage with executives, principal engineers, managers, scientists, and product owners to drive resolution on contentious technical topics.

-Invent the mechanisms and metrics that turn ambiguous, complex initiatives into measurable, trusted impact.

-Understand system architectures deeply enough to challenge engineering teams, spot risks in technical proposals, and foster simplifications.

-Dive deep into the data or the code to unearth hidden opportunities and crack the toughest problems.

-Mentor TPMs and engineers, participate in promotions for senior employees, and contribute to talent development across the organization.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. RRSP Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

Amazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. https://tinyurl.com/AFTOverview

AFT's Quality organmization drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. We build solutions that ensure Amazon customers can get what they want, when they want it and in perfect condition.

BASIC QUALIFICATIONS

- 7+ years of technical product or program management experience

- 10+ years of working directly with engineering teams experience

- 5+ years of software development experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 8+ years of hands-on work managing complex technology projects experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 157,600.00 - 263,200.00 CAD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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