LocationOur Principal Technical Product Owner - DoiT PartnerOps will be an integral part of our Product Management team. This role is based remotely in the East US, Canada, the UK or Ireland.
The OpportunityWe're hiring a
Principal Technical Product Owner to drive the strategy, rapid delivery, and iteration for the DoiT Partner Platform. This platform enables cloud partners, resellers, and service providers to operate, monetize, and scale their cloud businesses across major hyperscalers. The platform is designed to help partners manage the operational and financial complexity of the cloud ecosystem, including cloud billing, margin management, customer lifecycle workflows, and partner-led service delivery.
This senior role is built for a leader with a "technical founder" mindset.
You will act as the tip of the spear for all DoiT Partner Platform initiatives, serving as a leader amongst the product team to guide the broader product vision and set the standard for execution. You will bring relentless curiosity about how the cloud ecosystem works, a deep understanding of hyperscaler partner programs, and the confidence to test ideas directly with domain experts. The right leader will have held hands-on roles within the cloud ecosystem-such as cloud operations, cloud billing / FinOps, or partner operations-and will bring direct experience working with channel business models. In addition to hands-on execution, you will help direct strategy, align cross-functional teams, and mentor other technical product owners across the organization.
ResponsibilitiesStrategic Leadership & Delivery- Act as the "tip of the spear" for the DoiT Partner Platform: Serve as the foremost product authority and a leader amongst peers, driving alignment across multiple product squads and setting the bar for product excellence.
- Own the overarching strategy, delivery, iteration, and learning velocity for major platform components.
- Partner with VP-level leadership to define strategic direction, translating it into clear problems to solve and shippable scope.
- Direct and mentor other Technical Product Owners to elevate product management practices, ensuring cohesive execution across the entire platform portfolio.
- Drive the feedback loop across teams: discover → define → build → release → measure → iterate, repeatedly.
- Review technical designs, reason about complex tradeoffs and constraints, and understand their impact on delivery timelines and system behavior, without being the primary implementer.
Deep Partner & Ecosystem Understanding- Leverage your hands-on experience within the cloud ecosystem and understanding of channel, reseller, and partner business models.
- Develop deep empathy for the workflows of cloud partners: billing operations, margin management, reseller customer management, support operations, and service delivery.
- Use direct partner conversations and operational insight to identify friction, gaps, and strategic opportunities to improve how partners run their cloud businesses.
Cloud Billing & Partner Operations Expertise- Bring strong understanding of cloud billing constructs, marketplace programs, margin models, and partner incentives across hyperscalers.
- Help shape complex platform capabilities that manage or abstract complexity in areas such as:
- Multi-cloud billing aggregation.
- Partner margin and discount models.
- Customer invoicing and revenue operations.
- Usage and cost transparency.
- Marketplace and private offer workflows.
Executive & Partner Validation- Speak frequently with key partners (aiming for 3-5 conversations a week) and internal stakeholders to validate ideas, refine workflows, and test assumptions.
- Engage deeply with executive stakeholders at cloud partners, MSPs, SIs, and resellers to understand how they operate their cloud businesses.
- Communicate clearly and confidently: share concepts early, take feedback openly, synthesize input into strategic decisions, and explain "why" in a way that builds trust and consensus among peers and leadership.
Engineering-Embedded Technical Product Ownership- Operate as a core leader working closely with Engineering leaders-present in daily collaboration, crisp in decision-making, and pragmatic about constraints.
- Partner with Engineering leads on sequencing, technical tradeoffs, and delivery planning-ensuring product intent survives implementation realities.
- Ensure components are cohesive across UX, APIs, data, and operational behavior, supporting partner-grade reliability and scalability.
Quality, Outcomes, Trust & Governance- Define what "success" means for the platform portfolio with clear metrics (partner adoption, onboarding speed, billing accuracy, workflow completion, retention, reliability signals, partner-reported impact).
- Instrument learning: ensure releases are measurable and that insights reliably flow back into portfolio prioritization.
- Ensure platform capabilities account for the operational realities of the cloud partner ecosystem, including billing accuracy, financial reconciliation, and auditability.
Qualifications- Extensive product leadership experience with 10+ years of direct experience in the cloud ecosystem, ideally across roles such as cloud operations, FinOps, partner operations, or building platforms that serve cloud customers or partners.
- Proven ability to act as a "player-coach"-driving high-level strategy, executing hands-on alongside engineering, and directing/mentoring other product owners as a respected peer leader.
- Strong experience with cloud billing systems, cost and usage data, or revenue operations within cloud environments.
- Deep understanding of the cloud partner ecosystem (resellers, MSPs, SIs, distributors, marketplaces). Candidates have likely worked within the partner ecosystem at some point in their careers.
- Experience building or operating platforms that serve channel or partner-driven business models.
- Strong product sense for turning messy operational problems into clear scope and shipped value with an excellent user experience.
- Technical fluency in cloud fundamentals and APIs across AWS, Google Cloud, and/or Azure.
- Coding experience is a plus-enough to collaborate effectively with engineers, reason about feasibility, and understand system behaviors.
- Must have demonstrated experience using AI to accelerate product specifications and development.
- Excellent communication skills: ability to engage deeply with partners, cloud experts, and internal stakeholders at the executive level.
- A bias for action and continuous improvement: you ship, measure, learn, and iterate.
How Success Will Be Measured- You are universally recognized by your peers and leadership as the driving force and primary authority ("tip of the spear") for the Partner Platform's product direction.
- Platform capabilities ship frequently with clear partner value.
- Partner feedback loops are strong and visibly influence the overarching roadmap.
- Adoption across the partner ecosystem increases and partner operational workflows improve measurably.
- Billing accuracy, financial transparency, and operational scalability improve for partners using the platform.
- Engineering teams consistently have clarity on the next most valuable increment to build-and why.
- Other product owners on the team are effectively mentored, aligned, and elevated through your leadership.
Full-time employee benefits include:- Unlimited Vacation
- Flexible Working Options
- Health Insurance
- Parental Leave
- Employee Stock Option Plan
- Home Office Allowance
- Professional Development Stipend
- Peer Recognition Program
#LI-Remote
