This individual works in the Right-angle (ETRM application) support and development group. As part of the team, the individual will have support responsibility for business users, including troubleshooting and problem resolution, and accountability for delivering requirements, documentation, technical design, testing, and implementation. The Lead Specialist will also have the following duties and responsibilities:
Essential Duties and Responsibilities
- Provide direct technical/functional assistance to key business users, as well as technical project support for applications (vendor & custom developed)
- Work with functional leads to develop plans and coordinate work across all functional areas of the business
- Coordinate and facilitate meetings, document key decisions, risks, and issues.
- Work effectively under minimal supervision, maintain ownership for specific systems area and/or business users, and manage communications between the business and IT
- Support and maintain Right-angle, outbound/inbound interfaces, and Web services
- Write SQL scripts for troubleshooting and reports
- This position is in Dallas, Houston, or Newtown Square, PA
Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
- Bachelor's degree in IT or related field
- Experience in application support on RightAngle
- Strong experience with SQL Server scripts and stored procedures
- Strong leadership ability, advanced analytical, presentation, project management, and financial analysis skills.
- Proven success in driving projects and delivering results and strategic thinking capabilities
- Strong written and verbal communication skills
- Commodity trading and risk management experience
- Proven track record in troubleshooting various systems like Right-angle
- Develop customizations and enhancements to the Right-angle system using T-SQL, SSIS, and C# (. NET)
- 8+ years' experience in development and support on Right-angle (. NET)
Required experience is commensurate with the selected job level:
- The Senior Specialist/Analyst level requires a bachelor's degree and 5-8 years of relevant experience
- The Lead Specialist/Analyst level requires a bachelor's degree and 8+ years of relevant experience
- The Principal Specialist/Analyst level requires a bachelor's degree and 10+ years of relevant experience
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