Intuit Inc

Principal Software Engineer, Trust & Safety

Intuit Inc • $150K — $180K *
New York, NY 10025In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years in designing and building large-scale backend systems in production.
  • Extensive hands-on experience with Java, Spring/Spring Boot, and microservices.
  • Background in risk, security, safety, or compliance-related systems.
  • Strong understanding of service/API design and resiliency in architectures.
  • Experience operating cloud-native services on platforms like AWS or GCP.
  • Familiarity with integrating ML models into production systems.
  • Knowledge of observability practices for high-availability services.
  • Solid grounding in secure coding and privacy-aware design principles.

Responsibilities

  • Contribute to Trust & Safety architecture with a focus on scalability and security.
  • Collaborate on designing technical solutions for access, identity, and compliance.
  • Design and implement core services using Java in cloud-native environments.
  • Partner with data science teams to integrate risk models into decision flows.
  • Apply AI techniques to automate classification of risk events.
  • Define strategies to continuously improve protection while minimizing customer friction.
  • Drive best practices for safety-critical systems' reliability and performance.

Benefits

  • Competitive salary with performance-based rewards.
  • Potential for cash bonuses and equity rewards.
  • Comprehensive benefits package for employee wellness.
Full Job Description
Intuit is seeking a Principal Engineer to lead the technology vision and execution for our Trust & Safety organization. This role focuses on protecting customers, partners and products across multiple risk vectors including access and identity integrity, misuse of products and experiences, and regulatory and compliance needs.

You will drive the design and implementation of AI and data-driven trust and safety capabilities, signals, and decisioning systems that detect, prevent, and respond to risk at scale, while minimizing friction for trustworthy customers. You'll partner with Product, Data Science, Security, Compliance, Risk and Operations to create end-to-end solutions that keep customers safe and enable Intuit to innovate with confidence.

Responsibilities
  • Contribute to the overall Trust & Safety architecture across multiple risk vectors and product offerings, with a focus on scalable and secure capabilities.
  • Collaborate with other architects and senior engineers to design end-to-end technical solutions that protect access and identity, manage risk in critical flows, prevent misuse of products and support regulatory and compliance-oriented controls.
  • Design and implement core services and decisioning components using Java (e.g., Spring/Spring Boot, microservices, event-driven architectures) in cloud-native environments.
  • Partner with data science and ML teams to integrate models into production decision flows for risk scoring, classification, anomaly detection, and prioritization.
  • Apply modern AI techniques, including LLM-based tools where appropriate, to automate triage and classification of risk-related events and content, working closely with ML and product partners.
  • Help define evaluation strategies, metrics, and experimentation approaches to continuously improve protection effectiveness while minimizing friction for trustworthy customers.
  • Drive best practices for reliability, performance, observability, and operational excellence for safety-critical systems, including input into SLOs, alerting, runbooks, and on-call readiness.
  • Ensure designs and implementations align with security, privacy, and regulatory expectations, advocating for secure-by-design and privacy-by-design principles.
  • Partner with product, engineering, and platform teams to influence roadmaps and ensure safety and risk controls are built into customer journeys from the start.
  • Lead and participate in design reviews, architecture discussions, and technical decision-making for cross-team initiatives.
  • Mentor and coach engineers on software engineering, system design, safety thinking, and operational rigor, helping to raise the technical bar across teams.
  • Participate in prototypes and proof-of-concepts for new safety capabilities and technologies, and support their evolution into robust, production-ready solutions.
  • Provide thought leadership on industry trends in risk, abuse, identity, and AI safety, and share insights with the broader architecture and engineering community.


Qualifications
  • 10+ years of experience designing and building large-scale, distributed backend systems in production.
  • Extensive hands-on experience with Java (JVM, Spring/Spring Boot, microservices, asynchronous and event-driven architectures).
  • Experience working in domains related to risk, security, safety, identity, access, financial/transactional flows, content/interaction integrity, or compliance-oriented systems.
  • Strong understanding of service and API design, performance optimization, concurrency, resiliency, and fault-tolerant architectures.
  • Experience building and operating cloud-native services on AWS, GCP, or equivalent (containers, Kubernetes, managed data stores, messaging/streaming platforms such as Kafka/Kinesis).
  • Experience integrating ML models into production systems (e.g. serving, re-training, post-production evaluation).
  • Familiarity with modern AI/LLM tooling and patterns and how they can be applied to automation, classification, or workflow acceleration in safety/risk contexts.
  • Strong skills in observability and operations: metrics, logs, traces, alerting, SLOs, and running always-on, high-availability services.
  • Solid grounding in secure coding practices, authentication/authorization patterns, data protection, and privacy-aware system design.
  • Proven track record collaborating with Product, Data Science/ML and Business teams on complex initiatives.
  • Experience influencing architecture and design across multiple teams, including participating in and leading design reviews and technical decision-making.
  • Demonstrated ability to mentor and coach other engineers in areas such as software engineering, system design, and operational excellence.
  • Strong communication skills, ability to explain complex technical and security concepts to both technical and non-technical stakeholders, including senior leaders.
  • Comfortable working in a matrixed, globally distributed environment and driving progress in ambiguous problem spaces.
  • Self-directed, proactive, and outcome-oriented, with a bias toward collaboration and long-term, sustainable solutions.
  • BS/MS in Computer Science, Engineering, or a related technical field, or equivalent practical experience.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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