Principal Product Manager, LighthouseLighthouse is Owner's multi-location and scale initiative - the next chapter for customers who've experienced hyper-growth on the core platform and now need more advanced capabilities to keep scaling with us (not outgrowing us). Crucially, we do this on the one platform (not a separate "enterprise product"), so the most sophisticated features we build for multi-location brands trickle down to strengthen every single-location restaurant too - leveling the playing field by giving Davids "Goliath powers."
We're hiring a product leader to run Lighthouse end-to-end - a PM who wants to run and build a business line (product + operating model), and who is excited to be forward-deployed with our biggest customers. You'll spend meaningful time in the field building relationships with sophisticated restaurant groups, and you'll turn that signal into a scalable product + operating model. Our ambition is to start and scale a business line that can become $100M+ ARR.
This role is 100% remote and can be based anywhere in the United States or Canada.
The impact you'll have- Define and run the Lighthouse strategy and operating model: ICP, value prop, entitlements, and success metrics.
- Build a differentiated Lighthouse customer experience across pre-sale, launch, and ongoing value delivery.
- Partner tightly with Sales, Launch, Customer Success, Support, RevOps, and Engineering to keep deals moving and customers successful.
- Drive the Lighthouse roadmap and ship multi-location capabilities into the one platform (not a fork).
- Spend meaningful time with customers in the field and translate signal into shipped outcomes
Who you'll work with- Report directly to VP Product.
- Partner closely with leaders across Sales, Launch, CS/Support, RevOps, Marketing, and Engineering.
What we're looking for- 5+ years of Product Management experience.
- Builder mindset - thrives in ambiguity, prototypes quickly, and learns by building.
- Technically fluent - comfortable reading code, reasoning about systems, and partnering deeply with engineers.
- Rapid prototyper - uses AI, SQL, Figma, no-code, or lightweight code to validate ideas and accelerate execution.
- Strong product operator - proven track record of shipping high-impact products.
- Customer obsessed - excels at discovery, relationship building, and translating customer needs into product direction.
- Business-minded - understands unit economics, GTM strategy, and growth levers.
- Cross-functional leader - aligns teams and drives decisions across engineering, design, and go-to-market.
- Founder mentality - end-to-end ownership with an entrepreneurial approach; former founders are a strong plus.
Compensation and benefits- The estimated starting base salary range for this role is $275-300K, plus a generous pre-IPO equity package
- Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!
