Principal PMT, Alexa for Shopping (Rufus) Partner Enablement

Amazon • $179K — $243K *

Seattle, WA 98115In-Person

Consumer Technology

8 - 10 years of experience

Today

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Job Overview by Ladders

Qualifications

8+ years in product management, program management, product marketing, business development, or technology
8+ years of experience working directly with engineering teams
Proven track record leading large, cross-functional projects through the entire product development lifecycle
Familiarity with the software development lifecycle and driving complex projects from idea to delivery
Experience contributing to system architecture and design for reliability and scalability
Strong communication skills for sharing product strategies and influencing senior leadership decisions through written narratives

Responsibilities

Own and drive the long-term vision and roadmap for AFS Partner Enablement product strategy
Develop platform capabilities to enhance partner onboarding and increase innovation speed
Prioritize partner experiences based on customer impact and platform readiness
Collaborate with engineering and product teams to refine product requirements and ensure solution delivery
Lead cross-functional teams to drive successful strategic partner launches, learning from each to improve future processes
Engage regularly with high-level directors and VPs to align on product strategy and resource priorities
Manage partner escalations, resolving complex issues that affect launches and customer experiences
Develop metrics and operational frameworks to assess the health and success of partner onboarding and experience

Benefits

Comprehensive health insurance (medical, dental, vision, and prescription coverage)
401(k) matching program
Paid time off and parental leave
Flexible Spending Accounts
Adoption and surrogacy reimbursement

Full Job Description

The Principal PMT for Partner Enablement owns the product strategy and execution for enabling internal Amazon partner teams (e.g., Your Orders, Payments, Amazon Business, Health, Grocery, Softlines, etc.) to independently build, evaluate, launch, and operate customer experiences on AFS. The role defines the multi-year roadmap for partner enablement capabilities, working backwards from partner and customer needs to reduce onboarding friction, improve launch velocity, and increase the number and quality of partner-delivered customer experiences.

Key job responsibilities

- Own the multi-year product vision, strategy, and roadmap for AFS Partner Enablement, building scalable self-service capabilities that enable Amazon teams to independently develop, launch, and operate high-quality AI shopping experiences.

- Define and deliver platform capabilities that reduce partner onboarding effort and increase innovation velocity, including self-service evaluation, agent routing, configurable customer experience frameworks, and modular prompt architecture.

- Drive prioritization of which partner experiences AFS supports, working backwards from customer impact, strategic alignment, and platform readiness to make investment tradeoffs across competing opportunities.

- Partner closely with engineering, science, UX, and partner product teams to define product requirements, influence technical architecture, and deliver solutions that improve extensibility, reliability, and quality across the AFS ecosystem.

- Lead cross-functional execution to enable strategic partner launches, translating launch learnings into reusable platform capabilities that increase partner independence and accelerate future innovation.

- Interface regularly with Directors and VPs across AFS and partner organizations to align on product strategy, roadmap priorities, resource investments, and launch readiness, influencing decisions through PRFAQs, strategic narratives, and executive reviews.

- Own partner escalations and resolve complex cross-organizational issues impacting partner launches, platform adoption, or customer experience, balancing immediate customer needs with long-term platform health and scalability.

- Establish mechanisms, success metrics, and operational reviews to measure partner onboarding, self-service adoption, launch velocity, customer quality, and ecosystem health, using data to prioritize future investments and continuously improve the partner experience.

BASIC QUALIFICATIONS

- 8+ years of product or program management, product marketing, business development or technology experience

- 8+ years of working directly within engineering teams experience

- Experience leading large projects through the full product development life cycle in a large, cross-functional team

- Experience with software development lifecycle, or experience driving collaborative projects from conception to delivery

- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience leading and influencing your team or organization

- development, or technology experience.

- Experience communicating product strategy and influencing decisions with senior leadership through written narratives and executive reviews.

PREFERRED QUALIFICATIONS

- Experience leading complex, multi-year initiatives that may be cross-functional and/or span business and technology

- Experience developing, deploying and managing AI products at scale

- Experience defining and scaling technical platforms or self-service capabilities that enable multiple teams to independently build, launch, and operate customer-facing experiences.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.

Learn more about Amazon

Size

1,608 employees

Market Cap

$832.6 billion

Industry

Retail & Consumer Goods

Net Income

$21.3 billion

Founded

1994

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