The Idea
Healthcare RCM doesn't need another vendor - It needs alignment.
At ContactPoint360, our model is simple: ContactPoint360 is building a next-generation Healthcare RCM growth platform designed around one principle: We only win when our clients collect more.
We do not sell fixed FTE.
We do not sell time or seats.
Our model is 100% outcome-based, with a percentage of realized collections that creates true risk alignment with our clients.
We are hiring a Principal-level Head of Growth to own new-logo acquisition and revenue growth across both Provider and Payer markets.
This role is growth only. Nothing else.
The Mandate
This role is 100% focused on growth.
• Own net-new Healthcare RCM revenue
• Win new enterprise logos
• Build a repeatable growth engine
❌ No renewals
❌ No account management
❌ No farming
What You Own
1. Net-New Logo Growth
• Own all net-new Healthcare RCM bookings
• Close $1M-$10M+ multi-year enterprise contracts
• Build and convert a high-quality enterprise pipeline
• Deliver consistent, quarter-over-quarter growth
2. Outcome-Based Sales Leadership
• Sell CP360's performance-based RCM model:
• % of realized collections only
• No fixed billing
• No upside without measurable outcomes
• Position CP360 as:
• A growth partner, not a vendor
• A risk-aligned operator, not a traditional BPO
• Lead with ROI, cash acceleration, and revenue integrity
3. Dual-Market Expansion (Provider + Payer)
Provider Market
• Hospitals & health systems
• Large physician groups & MSOs
• PE-backed provider platforms
Use cases:
• AR acceleration
• Denials reduction
• Revenue leakage recovery
• Cost-to-collect optimization
Payer Market
• Medicare Advantage plans
• Medicaid MCOs
• Commercial health plans
Use cases:
• Claims operations & recovery
• Revenue integrity
• Appeals & payment accuracy
• Scalable operations support
4. Enterprise Deal Ownership
• Lead complex, multi-stakeholder sales cycles (90-180+ days)
• Engage CFOs, COOs, VPs Revenue Cycle, and Health Plan Ops leaders
• Structure outcome-based contracts and success metrics
• Personally close lighthouse enterprise accounts
5. Build the Growth Engine
• Define ICPs, qualification standards, and deal economics
• Create a repeatable healthcare GTM playbook
• Hire and mentor future healthcare hunters
• Partner with Delivery to ensure scalability and margin discipline
Who We're Looking For
Required
• 12+ years selling healthcare services, RCM, or healthcare operations
• Proven track record of enterprise new-logo wins
• Experience selling non-traditional or outcome-based models
• Comfort with long, complex sales cycles
• Credibility with healthcare and PE-backed executive team
Strongly Preferred
• Prior leadership role at:
• RCM services firm
• Healthcare services platform
• Payer operations or revenue integrity company
• Existing executive relationships on both Provider and Payer sides
• History of carrying $10M+ new-logo quotas
Success Metrics (12-18 Months)
• $10M-$25M in net-new healthcare revenue
• 5-8 enterprise logos closed
• At least 2 PE-backed platform wins
• Repeatable sales motion established
• Clear path to healthcare vertical leadership
Compensation & Upside
• Executive base + aggressive new-logo commissions
• Meaningful accelerators for enterprise deals
• Long-term incentive/equity potential
• Direct access to the CEO and Board visibility
Final Word
This role is for a builder, not a caretaker.
For someone who wants to change how RCM is sold, rather than repeating what already exists.
