Fidelity will not provide immigration sponsorship for this position.
Job Description:The Role
Do you want to work on cutting-edge cloud technologies that power the next generation of enterprise-scale platforms? We are seeking a highly motivated Principal Cloud Engineer to join our Observability Platform team within Fidelity Architecture and Engineering. In this role, you will help design, build, and operate scalable, cloud-native observability solutions that support our most critical digital services. You will work in a collaborative, transparent, and innovation-driven environment where engineering excellence, continuous learning, and open-source contribution are core to how we operate. This is a high-impact role where your expertise will influence platform architecture, engineering practices, and the developer experience across the organization.
The Expertise and Skills You Bring
- Lead the design and implementation of cloud-native observability platforms across AWS and Azure environments.
- Develop and operate highly scalable systems on AWS (EKS, core services) with strong focus on reliability, performance, and automation.
- Own the end-to-end lifecycle of observability tooling, including hosting, maintenance, scaling, and optimization.
- Drive adoption of OpenTelemetry (OTel) standards for metrics, traces, logs, and profiling.
- Build and enhance platform capabilities using Python and/or Go.
- Lead the implementation and adoption of Real User Monitoring (RUM) capabilities to provide end-to-end visibility into digital customer experiences, enabling correlation of frontend user journeys with backend services, infrastructure, and observability telemetry.
- Architect and optimize CI/CD pipelines enabling rapid, secure, and reliable deployments.
- Collaborate with cross-functional teams to improve system visibility, debugging capabilities, and performance insights.
- Define and promote best practices for cloud engineering, observability, and platform reliability.
- Mentor engineers and provide technical leadership across squads.
- 10 plus years of software engineering or cloud engineering experience
- Deep expertise in AWS cloud stack, especially EKS (Kubernetes on AWS Core services (IAM, EC2, networking, storage, etc.)
- Strong experience working with Kubernetes and cloud-native ecosystems.
- Strong understanding of CI/CD practices and tools
- Experience working with Infrastructure as Code (Terraform, CloudFormation, etc.)
- Familiarity with the Azure cloud stack and hybrid/multi-cloud environments
- Experience building or operating large-scale internal platforms.
- Exposure to eBPF-based observability or advanced profiling solutions
- Experience integrating observability across multi-region / multi-cloud environments.
- Experience or interest in applying AI/ML techniques to observability (e.g., anomaly detection, predictive insights, intelligent alerting, or AIOps)
- Strong background in performance optimization and distributed systems
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:Information Technology
