10+ years in strategic or technical account management for enterprise clients or management consulting
Experience in fast-paced, high-growth environments
Proven success managing complex relationships at Fortune 500 companies
Track record of driving upsell revenue in a B2B SaaS context
Strong consulting background with ability to influence C-level stakeholders
Experience with large-scale technology implementations
Expertise in building business cases and ROI analyses
Understanding of technical recruiting and engineering operations
Familiarity with modern sales tech stack (Salesforce, LinkedIn Sales Navigator)
Responsibilities
Serve as a strategic advisor for enterprise clients, managing complex relationships
Lead growth initiatives for high-value accounts, driving YOY revenue growth
Cultivate executive-level relationships to address organizational challenges
Analyze performance data to provide insights for informed client decisions
Collaborate with GTM teams to develop account strategies for growth
Represent client feedback to internal teams like product and marketing
Partner with stakeholders to drive organizational change and establish success metrics
Benefits
Competitive On-Target Earnings (OTE) with base salary plus commission
Uncapped commission opportunity
Equity options available
Remote work flexibility
Comprehensive benefits package
Full Job Description
What you will do
As a Principal Client Advisor, you will support customers through their entire customer lifecycle by delivering hiring and analytical expertise that allows them to transform their hiring processes into a competitive advantage. In keeping a close relationship with your book of business, you will be responsible for the continued expansion of their accounts. This role will require up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events.
Serve as the strategic advisor for the Company's most sophisticated enterprise clients, managing complex, multi-stakeholder relationships and delivering high-impact solutions that drive transformational outcomes.
Lead strategic growth initiatives for a portfolio of high-value enterprise accounts, consistently driving exceptional YOY revenue growth through renewals and expansions.
Cultivate executive-level relationships across your portfolio of enterprise clients, positioning the Company's solutions to address complex organizational challenges and achieve measurable business impact.
Analyze various performance data sets and metrics, continuously providing insights that ensure clients make informed decisions throughout their Company partnership.
Work closely with other GTM teams to develop and execute account strategies that maximize opportunities for growth within the client account.
Act as the client's voice within the Company, representing their feedback and needs to relevant teams, such as product, marketing, solutions, and customer experience.
Partner with senior stakeholders across divisions to drive organizational change management, building consensus on hiring process improvements and establishing shared goals, success metrics, and accountability frameworks.
The experience you will bring
10+ years of strategic or technical account management for enterprise-sized clients or management consulting experience
Success in fast-paced, high-growth, and quick-change environments preferred
Proven track record managing complex, multi-stakeholder relationships at Fortune 500 or similarly large enterprise organizations
Experience driving upsell/expansion revenue while maintaining high retention rates in a B2B SaaS environment
Strong consulting background or demonstrated ability to influence C-level stakeholders and drive organizational change (technical leaders a strong plus)
History of managing large-scale technology implementations or transformation projects
Deep expertise in building business cases and ROI analyses to justify program expansions
Strong understanding of technical recruiting, engineering operations, or related domains that impact senior technology leaders
Experience using modern sales tech stack (Salesforce, Sales Engagement Platforms, LinkedIn Sales Navigator)
This position is only available to candidates residing in the San Francisco Bay Area only. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other locations/states will not be considered at this time. Immigration sponsorship is not available.
This role offers competitive On-Target Earnings (OTE) comprising base salary plus sales commission, along with benefits and equity. While the commission opportunity is uncapped, it is not guaranteed.
A variety of factors may influence final compensation packages, including professional background, experience, and location. Actual offers may differ from the ranges listed below.
The base salary range for this position is:
$150,000-$180,000 USD
The annual commission target for this position is:
$90,000-$120,000 USD
About Karat
Karat was an airline based in Moscow, Russia. It operates scheduled services from Moscow and charter flights from Kazan, as well as VIP and business aviation services. Its main base is Vnukovo International Airport, Moscow, with a hub at Kazan International Airport.
