Principal Business Advisor, NGB Services

Description

Here's a summary of responsibilities:

The NGB Services team partners with National Governing Bodies (NGBs) to strengthen organizational effectiveness, revenue growth, and long-term sustainability across the Olympic and Paralympic Movement. Serving over 50 NGBs, the team provides relationship-based guidance, scalable resources, peer learning opportunities, and coordinated access to USOPC expertise to help NGBs build stronger business operations and grow sustainably.

The Principal Business Advisor, NGB Services serves as the strategic relationship lead for an assigned portfolio of NGBs and supports broad NGB growth across the Olympic & Paralympic Movement in the designated areas described under Areas of Focus. The position develops and maintains trusted partnerships with NGB leaders to understand each organization's priorities, opportunities, and challenges, and partners with them to develop growth strategies and actionable plans. The Principal Business Advisor also coordinates access to USOPC expertise and resources, facilitates strategic planning and problem-solving, and helps NGBs navigate opportunities that strengthen revenue growth, organizational effectiveness, and long-term sustainability.

Three positions will be filled, with each role having a specific area of focus: Commercial Growth, Philanthropic Growth, or Participant, Member & Fan Growth

Here's how you'll have an impact:

NGB Relationship & Portfolio Leadership

• Serve as the primary strategic relationship owner for an assigned portfolio of NGBs, developing trusted partnerships with executive leaders and key staff while maintaining a comprehensive understanding of each organization's enterprise priorities, operating model, revenue opportunities, and capacity constraints.
• Partner with NGB leaders to develop enterprise-wide strategies, growth priorities, and actionable plans that strengthen organizational effectiveness, financial sustainability, and readiness for LA28 and beyond.
• Develop, maintain, and actively leverage portfolio account plans and NGB business insights (e.g., benchmarking, financial, revenue, survey, and relationship data) to identify needs and opportunities, define success measures, and prioritize the appropriate level and type of support for each assigned NGB.
• Partner across NGB Services to review and advance relevant strategic plans, identify future capabilities and investments, facilitate partnerships and resources, and lead the development of systems and processes that ensure consistency and alignment in growth support across NGBs.
• Diagnose NGB needs across business functions and identify the capabilities, technology, partnerships, investments, and support pathways needed to advance growth.
• Partner with internal teams and external experts to facilitate NGB-specific support by clarifying ownership, aligning stakeholders, tracking commitments, and ensuring a coordinated "one front door" experience to USOPC support.
• Serve as the voice of assigned NGBs within the USOPC by elevating needs, identifying systemic barriers, sharing emerging trends, and informing continuous improvement of resources, services, and engagement approaches.
• Translate enterprise initiatives, benchmarking insights, Games priorities, industry best practices, and NGB feedback into clear strategic guidance and actionable next steps.
• Drive effective adoption and use of NGB Services resources across assigned portfolio of NGBs, including the NGB Hub, intelligence tools, playbooks, Communities of Practice, working groups, and other scalable offerings.
• Identify recurring needs, trends, and opportunities across assigned NGBs to inform new services, peer learning, strategic partnerships, and cross-functional planning.
• In partnership across the NGB Services team, maintain a comprehensive understanding of NGB engagement history, stakeholder relationships, organizational priorities, and service outcomes to ensure a coordinated, proactive, and consistent approach to support across the NGB lifecycle.
• Monitor portfolio performance, engagement, outcomes, and feedback for assigned NGBs and escalate progress and risks as needed. Leverage data and insights to improve the NGB Services operating model.
• Provide responsive customer service and clear communication to foster productive relationships with NGBs, internal stakeholders, external partners, and vendors.

Area of Focus

• Commercial Growth
  1. Within the Commercial Growth area of focus, provide strategic guidance, thought leadership, and practical support to NGBs and internal stakeholders on sponsorship and partnership strategy, asset development and valuation, media and licensing opportunities, events, sales planning, pipeline management, partner servicing, commercial technology, and performance measurement.
  2. Develop, curate, and promote tools, resources, benchmarks, leading practices, and learning opportunities that strengthen NGB commercial capabilities and support sustainable revenue growth across assigned portfolios and the broader Olympic and Paralympic Movement.
  3. Identify emerging trends, opportunities, and common challenges across NGBs and translate insights into scalable solutions, peer-learning opportunities, and strategic recommendations that advance commercial growth and earned-revenue performance.
  4. Lead Commercial Growth initiatives by establishing objectives, aligning contributors, monitoring execution, measuring results, and translating effective practices into scalable tools and peer learning.
• Philanthropic Growth
  1. Within the Philanthropic Growth area of focus, provide strategic guidance, thought leadership, and practical support to NGBs and internal stakeholders on major giving, annual giving, campaign management, donor acquisition and stewardship, cases for support, prospect management, board engagement, NGB-foundation alignment, fundraising systems, and performance measurement.
  2. Develop, curate, and promote tools, resources, benchmarks, leading practices, and learning opportunities that strengthen NGB fundraising capabilities and support sustainable philanthropic growth across assigned portfolios and the broader Olympic and Paralympic Movement.
  3. Identify emerging trends, opportunities, and common challenges across NGBs and translate insights into scalable solutions, peer-learning opportunities, and strategic recommendations that advance fundraising effectiveness and donor-development performance.
  4. Lead Philanthropic Growth initiatives by establishing objectives, aligning contributors, monitoring execution, measuring results, and translating effective practices into scalable tools and peer learning.
• Participant, Member & Fan Growth
  1. Within the Participant, Member & Fan Growth area of focus, provide strategic guidance, thought leadership, and practical support to NGBs and internal stakeholders on participant acquisition and activation, member acquisition and retention, fan development, audience segmentation, value proposition and product design, digital engagement, CRM and lifecycle marketing, community building, data governance, and growth measurement.
  2. Develop, curate, and promote tools, resources, benchmarks, leading practices, and learning opportunities that strengthen NGB participant, membership, and audience-growth capabilities and support sustainable participation, engagement, and retention outcomes across assigned portfolios and the broader Olympic and Paralympic Movement.
  3. Identify emerging trends, opportunities, and common challenges across NGBs and translate insights into scalable solutions, peer-learning opportunities, and strategic recommendations that advance participant growth, member growth, fan engagement, and lifecycle performance.
  4. Lead Participant, Member & Fan Growth initiatives by establishing objectives, aligning contributors, monitoring execution, measuring results, and translating effective practices into scalable tools and peer learning.
• Perform other duties as assigned.

Here are the skills and experience you'll need to be effective:

• Bachelor's degree or equivalent work experience.
• 10+ years of experience in sports business, nonprofit management, revenue generation, strategic consulting, relationship management, business operations, or a related field
• Demonstrated experience advising executives and translating organizational goals, performance data, and stakeholder input into strategies, priorities, and actionable plans
• Experience leading complex, cross-functional initiatives, aligning stakeholders, and delivering results without direct reporting authority
• Commercial Growth: Demonstrated success in sponsorship, partnerships, media, licensing, events, sales, or related commercial revenue-generation functions
• Philanthropic Growth: Demonstrated success in nonprofit development, major giving, annual giving, campaigns, donor development and stewardship, foundation operations, or related fundraising functions
• Participant, Member & Fan Growth: Demonstrated success in participant, member, or fan growth, including acquisition and retention, audience development, CRM, digital engagement, lifecycle marketing, or related growth functions.
• Executive-level relationship leadership and strategic advisory skills, including the ability to build trust, listen actively, understand organizational context, challenge assumptions constructively, and influence senior leaders and key stakeholders
• Ability to assess enterprise needs and translate data, market intelligence, and stakeholder insights into prioritized initiatives and measurable outcomes
• Strong leadership, execution, communication, facilitation, and influence skills across complex, matrixed environments
• Ability to develop scalable systems, playbooks, tools, and learning resources that improve consistency and capability across organizations
• Proficient with Microsoft Excel, Word, PowerPoint, Outlook, and Teams
• Commercial Growth: Strong commercial growth acumen with skill in market and inventory analysis, packaging, sales-process design, negotiation, and revenue forecasting
• Philanthropic Growth: Strong philanthropic growth acumen with skill in fundraising strategy, case development, prospect and portfolio management, stewardship, and donor-data fluency
• Participant, Member & Fan Growth: Strong participant, member, and fan growth acumen with skill in market segmentation, customer-journey design, retention strategy, marketing technology, data interpretation, and lifetime-value analysis

Here are the tools, equipment, & conditions:

• Standard office equipment
• Office environment in a multi-story building on a multi-building site
• Regular attendance at work is an essential job function

Here's where you'll work:

Colorado Springs Downtown Headquarters / Hybrid or Remote

Here's some more information you need to know:

• Hiring pay range $120,000 - $130,000 per year.
• This Full-Time Exempt position is intended to work 40 hours per week.
• Bonus: This position will be eligible for the Annual Incentive Award Program, which has a 20% target. The USOPC may change or eliminate this program at any time at its sole discretion.
• Benefits: This position will be eligible for USOPC benefits. You can view a summary here .

This job posting will close 12:00pm MT on 11/19/2026

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