MD or DO from an accredited institution with active board certification
Current experience in ambulatory clinical practice maintaining clinical sessions 2-3 days per week
Familiarity with medical informatics or EHR optimization, specifically Meditech Expanse preferred
Proven track record in workflow optimization and evidence-based order set development
Effective communication and leadership skills for collaboration with diverse teams
Demonstrated passion for enhancing patient care and simplifying workflows for clinicians
Responsibilities
Define and implement the ambulatory informatics vision with Medical Group and IT leadership
Lead the development and enhancement of EHR workflows and clinical decision support
Identify inefficiencies in clinical departments and standardize processes with evidence-based solutions
Act as the principal clinical advisor for technology projects, ensuring alignment with best practices
Conduct informatics training for new hires and ongoing education for staff
Mentor multidisciplinary teams and promote collaboration across departments
Engage with Meditech and other vendors to advocate for outpatient workflow improvements
Benefits
Lead informatics initiatives that impact patient outcomes and clinician experiences
Work closely with top executive leaders to drive strategic change
Access to innovative tools such as integrated EHR and telehealth to advance care quality
Blend clinical practice with informatics leadership to maintain clinician engagement
Opportunities to influence training programs and represent BHS to external partners
Enjoy a high quality of life in a supportive community-oriented environment
Access to a variety of outdoor activities and cultural institutions in the Berkshires
Full Job Description
Medical Director of Ambulatory Informatics Position Overview
Berkshire Health Systems seeks a collaborative, visionary clinician to serve as Medical Director of Ambulatory Informatics. This strategic leader will partner with Medical Group, Community Partners, Command IT, the BHS CMIO, and the CIO to leverage data, technology, and clinical expertise to transform outpatient care across primary care and multiple specialty practices. The role splits clinical and leadership responsibilities: maintain an active ambulatory practice in Meditech Expanse 2-3 days per week and dedicate 2 days per week to the Medical Director responsibilities. Key Responsibilities
Clinical informatics strategy: Define and execute the ambulatory informatics vision in collaboration with Medical Group and IT leadership.
EMR optimization: Lead design, implementation, and continuous improvement of EHR workflows, decision support, order sets, and clinical pathways focused on outpatient care.
Workflow improvement: Work with clinical departments to identify efficiency gaps, standardize processes, and implement evidence-based solutions.
Project leadership: Serve as principal clinical advisor on technology projects, ensuring alignment with best practices, regulatory requirements, and organizational goals.
Training and education: Organize and deliver informatics training for new providers and continuous learning programs for clinicians and staff.
Team leadership: Lead and mentor multidisciplinary teams including analysts, informaticists, and trainers; foster cross-departmental collaboration and service excellence.
Vendor and stakeholder engagement: Represent BHS ambulatory needs with Meditech and other vendors, advocating for improvements and prioritizing enhancements for outpatient workflows.
Required Qualifications
Degree and certification: MD or DO from an accredited institution and active board certification
Clinical practice: Current ambulatory clinical practice experience with the ability to maintain clinical sessions 2-3 days per week.
Informatics experience: Experience in medical informatics, healthcare technology management, or EHR optimization; experience with Meditech Expanse strongly preferred.
Process improvement skills: Demonstrated success with workflow optimization, standardization, and evidence-based order set development.
Communication and leadership: Strong interpersonal and communication skills for effective collaboration with providers, leadership, IT teams, and external vendors.
Passion for improvement: Motivated to make patient care better while simplifying clinicians' and staff workflows.
About Berkshire Health Systems
Berkshire Health Systems is a healthcare organization that provides medical services to residents of Berkshire County, Massachusetts. The organization operates a network of hospitals, clinics, and other healthcare facilities, including Berkshire Medical Center, Fairview Hospital, and the Hillcrest Campus of BMC. Berkshire Health Systems was founded in 2004 and is headquartered in Pittsfield, Massachusetts. The organization employs more than 4,000 people and serves a population of approximately 130,000.
