Job DescriptionPrimary/Urgent Care Operations Program ManagerOrlando, FloridaNemours Children's Health is seeking a Primary/Urgent Care Operations Program Manager to join our growing team in Orlando, Florida.This is an exciting time to join Nemours Children's as we
continue to expand our Primary Care presence across Central Florida, increasing access to high-quality, family-centered pediatric care closer to where children and families live.
As our Primary and Urgent Care network grows, this role will have the opportunity to work alongside senior leadership and help turn strategy into action, supporting
practice growth, operational performance, access, patient experience, financial stewardship, and consistency across our expanding network.What You'll DoReporting to the AVP, Integrated Primary and Urgent Care, you'll serve as a strategic and operational partner responsible for helping advance key priorities across Primary and Urgent Care.
You will:
- Support Primary Care growth and expansion initiatives across Central Florida.
- Lead and coordinate strategic and operational projects across Primary and Urgent Care.
- Track KPIs, goals, access, productivity, financial performance, and patient experience.
- Develop project plans, dashboards, executive updates, presentations, and action plans.
- Identify operational trends, performance gaps, and opportunities for practice improvement.
- Partner with clinical leaders, Finance, HR, Strategy, Marketing, IT, and other stakeholders.
- Support business cases, practice optimization, financial stewardship, and access initiatives.
- Help standardize processes and strengthen operational consistency as the network grows.
- Coordinate high-priority initiatives from strategy through execution.
What You'll BringRequired- Bachelor's degree in healthcare administration, business, public health, nursing, organizational leadership, or a related field.
- At least 3 years of experience in ambulatory operations, healthcare administration, physician practice management, project management, strategy, or related healthcare leadership support.
Preferred- Master's degree.
- Primary care, urgent care, pediatric ambulatory, or multi-site practice experience.
- Experience supporting senior leaders and complex, cross-functional initiatives.
- Experience with operational metrics, financial reporting, budgeting, and executive communications.
What We OfferNemours Children's offers a comprehensive benefits package, including:
- Medical, dental, and vision coverage
- Paid time off, holidays, and volunteer time
- Six weeks of paid parental leave
- Tuition reimbursement up to $5,250
- 403(b) retirement plan with matching contributions
- Life insurance
- Short- and long-term disability coverage
Grow With UsIf you're excited by the opportunity to
help build the future of pediatric Primary Care in Central Florida, this is an opportunity to make an impact as Nemours Children's continues to grow.
Apply today and help us expand access to exceptional pediatric care while creating the healthiest generations of children. 
