At Valley Regional Hospital, patients are the center of our coordinated care system and right now we have an opening for a Practice Manager to join our team.
The primary responsibility of the Practice Manager is:
Operations & Workflow- Oversee daily business operations, including scheduling, office management, and clinic flow.
- Oversee centralized call center operations.
- Ensure effective patient flow from check-in to clinical treatment.
- Ensure EMR systems function properly and capture accurate data.
- Monitor KPIs, clinical performance metrics, and workflow efficiency.
Financial Management- Manage budgets, payroll, vendor relationships, and financial reporting.
- Oversee scheduling with clear understanding of payer policies.
- Provide input for budget preparation and cost control.
Staff Leadership- Hire, train, supervise, and evaluate staff.
- Oversee recruitment, onboarding, appraisals, and disciplinary procedures.
- Promote staff development, engagement, and retention.
- Collaborate with other leaders to ensure optimal efficiency of practice functions.
Compliance & Risk Management- Ensure compliance with HIPAA, OSHA, HRSA, and other regulations.
- Implement policies, audits, and administrative frameworks.
- Manage patient complaints, incidents, and risk-related issues.
Patient Experience- Resolve patient complaints and ensure high satisfaction.
- Support a patient-centered environment and smooth service delivery.
Ideal Candidate would have the following qualifications: - 5-8 years of experience in medical office or practice management.
- Bachelor's degree in healthcare administration, business, or related field preferred.
- Knowledge of healthcare regulations and payer requirements.
- Strong leadership, communication, and organizational skills.
- Familiarity with practice management software and EMR systems.
- Certifications such as Certified Medical Manager (CMM) are a plus.
Compensation:
- Pay Range: $74,048/Yr. - $114,774.4/Yr. (Based on 40 hours per week, otherwise pro rata)
- FTE/Hours per pay period: 1.00 - 40 hrs/week
In addition to Dartmouth Health's highly competitive total compensation package, Valley Regional employees gain access to an array of exceptional benefits-including an on-site fitness center, innovative wellness initiatives with reimbursement, and generous tuition reimbursement. These offerings are designed to support your personal growth, well-being, and career advancement, making Valley Regional an outstanding place to work. Start your application now; we are excited to meet the next member of our outstanding team!
