Position DetailsPosition Information
Recruitment/Posting Title Practice Manager
Job Category Staff & Executive - Project/Program Management/Planning
Department RWJ - Neurology
Posting Summary Rutgers, The State University of New Jersey, is seeking a Practice Manager for the department of Neurology at the Robert Wood Johnson Medical School.
Responsible for the overall management of clinic operations, business functions and support functions. Directs, coordinates and supervises all operating, medical care delivery, and staff functions within the sites. Responsible for profitability and overall patient satisfaction. In conjunction with the physician staff, responsible for providing quality medical services.
Among the key duties of this position are the following:
- Meets all critical performance measures including appointment access standards, waiting time on site, complaints and appeals processing, member satisfaction with services and member retention.
- Maintains appropriate levels of medical coverage for the practice site ensuring clinical and telephonic access to provider of care.
- Meets frequently with key managers to provide direction, coaching and advice on a daily basis to ensure success in meeting practice goals and objectives.
- Develops and maintains a patient focused, customer oriented, quality driven, team oriented environment. Works to ensure coordination of activities between front desk staff, nursing and medical practice.
- Directs, supervises, coordinates specific functions and activities of clinic as requested including computer systems, accounting, materials management, human resources, data processing, maintenance, support services, etc.
- Assists in development of marketing of new products, services, and subsidiaries.
- Recommends the hiring, firing, promoting, demoting, merit increases, transfers and/or disciplining of employees. Assists in the selection, employment, development, and management of employee and responsible for clinic personnel policies and practices.
FLSA Exempt
Grade 32S
Salary DetailsMinimum Salary 116601.000
Mid Range Salary 147501.000
Maximum Salary 178400.000
Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Position Status Full Time
Working HoursStandard Hours 37.50
Daily Work ShiftWork Arrangement This position requires a fully on-site work arrangement.
Union Description MPSC - Legacy UMD
Payroll Designation PeopleSoft
Seniority UnitTerms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications
Minimum Education and Experience - Bachelor's Degree in Business Administration or health related field or six (6) years of relevant managerial experience or a combination of relevant managerial, professional level clinical or professional level business office experience in an ambulatory academic office or a group practice facility.
- Two (2) years of relevant supervisory experience required.
- Equivalent experience, education and/or training may be substituted for the education requirements.
Certifications/LicensesRequired Knowledge, Skills, and Abilities - Knowledge of the following: Principles and practice of health planning, and management sufficient to manage, direct and coordinate operations; purpose, organization and policies of the community's health systems sufficient to interact with other healthcare providers; policies and procedures of a clinic sufficient to direct its operations and to provide effective patient care; principles and practices of employee development sufficient to ensure organizational productivity; computer programs and applications.
- Skills in the following: Ability to exercise a high degree of initiative, judgment, discretion in decision-making to achieve organizational objectives; analyze situations accurately and take effective action; establish and maintain effective working relationships with employees, policy-making bodies, third-party payers, patients and the public; organizing work, making assignments and achieving goals and objectives; exercising judgment and discretion in developing, applying, interpreting and coordinating departmental policies and procedures.
- Following abilities: Ability to assume responsibility for quality control standards; organize and integrate organizational priorities and deadline.
- Outstanding human relations and leadership skills, and the ability to function in a team environment are required.
- Demonstrated knowledge of how to accomplish superior performance in a unionized environment is necessary.
Preferred QualificationsEquipment UtilizedPhysical Demands and Work Environment - Physical Demands: Standing, sitting, walking, talking and hearing. No special vision requirements. Lifting up to 25lbs.
- Work Environment: Office environment. Moderate noise.
Special ConditionsPosting Details
Posting Number 26ST1918
Posting Open DateSpecial Instructions to ApplicantsRegional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Downtown New Brunswick
City New Brunswick
State NJ
Location DetailsPre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
