Responsibilities
The Practice Manager is Responsible for daily operations management and supervision of assigned practice(s) in accordance with federal, state, and local standards, guidelines, and regulations. The practice manager will maintain regulatory compliance
and is responsible for maintenance of licenses/certifications, primary source validation, proper credentialing with
health system medical staff office and payers. Collaborates with internal and external stakeholders (CBO, marketing,
quality team, business development, finance, A/P, payroll, human resources, c-suite, facilities, vendors, corporate
and local administration) to ensure effective and efficient practice operations. Practice manager will be the primary
practice liaison to internal and external stakeholders. Manages departmental expenses cost effectively, monitors
revenue cycle operations, volume, and revenue generation to ensure practice budgets are met and provider
subsidies are kept to a minimum. Participates in annual operating and capital budgeting and provider and employee
recruitment and onboarding. Demonstrates service excellence, conveys professionalism, and always maintain
appropriate confidentiality. Other duties as assigne
Education:
• Bachelor's Degree required.
• In lieu of degree, 5-7 years healthcare experience with at least two (2) years being in a supervisor capacity.
• CMPE certification preferred
Work experience:
• 3-5 years supervisory experience, preferable in a healthcare environment.
Knowledge:
• Working knowledge of Microsoft Office software, EMR systems Medical and billing terminology and revenue
cycle operations
• Knowledge of healthcare or hospital office settings
• Service excellence, and recruiting, training, leading and performance management of staff.
Skills:
• Multitasking, decision making, process improvement
• Project management
• Interpersonal skills, communication, leadership
• Computer proficiency
• Excellent customer service
• Business savvy
Abilities:
• Operate within the concept of patient focused care.
Equipment Operated:
• Standard office equipment (laptop, computer, calculator, fax, copier, scanner)
Work environment:
• HOPD or outpatient medical office setting
Mental/Physical Requirements:
• Prolonged periods of sitting and also multi-site travel
Service Excellence and Professionalism • Treat others as guests. 20%
