Practice Manager -MS Center Physicians Hartford

Position Purpose:

The Practice Manager - MS Center will oversee and monitor the operations of the assigned practices.  Responsibilities include management oversight of office productivity, expenses, patient satisfaction as well as other operational functions.  The Practice Manager drives continuous process improvement in the practices to promote efficiency and patient experience. 

This position supports an outpatient Neurology specialty office.

What you will do:

• Establishes work procedures and standards to improve efficiency and effectiveness in the office. 
• Manages office operations to maximize patient access, patient satisfaction and timely collection of co-payments.  Ensures consistency in process among practices. 
• Utilizes the N’Thrive tool to manage and monitor schedule density, collection of co-payments and other key operational metrics. 
• Responsible for managing the budgeted expenses for assigned practices. 
• Manages human resources activities:  hiring, on-boarding, coaching and performance management for assigned practices.   
• Ensures proper orientation and ongoing training of new and existing staff members.   
• Researches and resolves patient and provider complaints in a timely manner. 
• Leads the implementation of process improvement initiatives in assigned practices. 
• Ensures practices are adhering to all compliance, risk management and HIPPA requirements. 

Minimum Qualifications:

• Bachelor's degree preferred. Five (5+) years of medical practice management experience required.
• Strong oral, written, and interpersonal communication skills required. Demonstrated ability in leadership and managing a team.
• Ability to effectively prioritize and execute tasks in a fast-paced environment. Excellent organization and communication skills required.
• Results oriented with a high level of attention to detail.
• Ability to improve quality and productivity by identifying improvement opportunities in the practice.

Pay Range:  $33.10 - $52.95

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our comprehensive benefits package includes:

·       Medical, Dental, Prescription Drug and Vision Coverage

·       Retirement Savings Program with Employer Match

·       Time Off - may include Paid Time Off, Vacation, Sick Time, and Holidays

·       Tuition Reimbursement and Professional Development Opportunities

·       Basic and Supplemental Life and AD&D Insurance

·       Well-being Initiative

·       Career Growth and Advancement Opportunities within Trinity Health

Position Highlights and Benefits:

• Day shift
• Great benefits
• Competitive pay
• Mission-Driven Team Environment 

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.