Bachelor's degree in a related field or equivalent experience
One year of experience in a medical office management role
Experience with Electronic Medical Records (EMR)
Ability to work independently and with diverse personnel
Strong written and verbal communication skills
Excellent decision-making and problem-solving abilities
Proficient in MS Office Suite and capable of multi-tasking.
Responsibilities
Oversee all operational aspects of primary care practices
Evaluate and enhance patient experience through feedback and training
Implement cost-effective strategies while maintaining quality care
Provide oversight of corporate goals and quality standards
Collaborate on strategic planning and service line initiatives
Monitor staff performance and provide necessary training and support
Ensure compliance with healthcare regulations and organizational policies.
Benefits
No nights, weekends, or holidays required
Free parking available
Onsite working arrangement with a regular Monday to Friday schedule.
Opportunity to make a difference in patient lives
Career advancement within the organization.
Full Job Description
Practice Manager
Location: Dunkirk, NY Specialty: Primary Care Work Type: Full-Time Shift: First Shift
Job Details
Scheduled Work Hours: 7am - 5pm Regular Work Week: Monday through Friday Work Arrangement: Onsite *Pay Range: $68,161.60 - $93,735.20
No Nights, Weekends or Holidays! Free Parking! Benefits Information
Why General Physician P.C.?
Work-Life Balance:Say goodbye to working nights, holidays, and weekends. No mandated overtime! Comprehensive Benefits:Medical, dental, vision, and more. Generous PTO:Enjoy your well-deserved time off. 401(K) with 3% Employer Contribution:Secure your financial future. Employee Discounts:Exclusive deals, including Verizon Wireless.
Job Description
The primary purpose of this position is to oversee all aspects of the operational success of the practices.
Evaluate and maintain positive a patient experience through feedback, training, and communication
Enhance operational effectiveness by emphasizing cost containment without jeopardizing important innovation or quality of care
Provide oversight and maintenance of corporate goals, operational and quality standards
Partner with the director on the strategic planning and implementation of service line initiatives
Monitor staff performance and provide education, training, tools, and support necessary to perform duties
Focus on Physician and staff engagement to ensure a positive culture to deliver outstanding patient care
Ensure compliance with regulatory agencies governing health care delivery and the rules of accrediting bodies
Continually monitor operations, programs, physical properties, and preventative maintenance schedules
Ensure the adequate execution of, and compliance with, established policies, procedures, and objectives
Review and analyze productivity using information extracted from the EMR system to evaluate efficient management of scheduling, access, and patient flow
Identify and execute the management of best practices for optimal effectiveness and efficiency
Collaborate with the Revenue Cycle Department as it relates to the billing and collection process
Collaborate with Human Resources as it relates to recruitment and selection, performance management, and employee relations
Deliver exemplary customer service to provide a positive patient experience across the organization
Perform other duties assigned by management.
Education And Experience
Bachelor's degree in a related field or equivalent work experience required
One year of experience in a medical office management role required
EMR experience required
Must function independently and have the ability to work effectively with patients, providers, staff, and other stakeholders
Must have personal integrity, be highly responsive, timely, and accurate with follow-up and follow-through
Strong written and verbal communication skills with ability to utilize computer programs; MS Suite experience preferred
Effective decision-making, problem solving, and project execution skills; ability to multi-task in a constantly changing environment
Join General Physician, P.C., and make a difference in the lives of patients while advancing your career!
* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.
About Kaleida Health
Kaleida Health is a not-for-profit healthcare network that provides high-quality care to patients throughout Western New York. The network includes five hospitals, various primary care and specialty clinics, and home care and hospice services. Kaleida Health is committed to providing compassionate care to all patients, regardless of their ability to pay.
