Opportunity OverviewField Learning is responsible for building new capabilities critical to our firm's strategy at speed and scale, ensuring our 40,000+ branch team members are reskilled and upskilled to deliver industry-leading service to their clients.
The Senior Learning and Performance Consultant is responsible for diagnosing business and learner needs and leading the creation and execution of high-performance learning journeys across the value stream, leading multiple complex learning and performance initiatives that deliver business outcomes in support of the firm strategy by accelerating talent development and adoption of new/improved behaviors
What You'll Do
- Partner with business leaders and stakeholders to assess performance needs, identify capability gaps, and develop learning solutions that support strategic business objectives.
- Lead complex learning and performance initiatives from strategy through implementation, ensuring programs deliver measurable business impact and talent development outcomes.
- Collaborate with cross-functional teams, subject matter experts, and end users to design, develop, and implement impactful learning experiences at scale.
- Conduct learner, performance, and business research to inform recommendations, validate solutions, and improve learning effectiveness.
- Apply instructional design principles, learning technologies, and adult learning best practices to create engaging and effective learning programs.
- Develop and leverage success metrics, analytics, learner feedback, and business performance data to measure impact and drive continuous improvement.
- Partner with internal teams and external vendors to identify, curate, and integrate learning resources that support business and workforce development goals.
- Design and manage end-to-end learning journeys that build critical capabilities and support employee performance across the organization.
- Prepare business cases, resource plans, project estimates, and recommendations to support investment decisions and learning strategy priorities.
- Mentor and coach learning professionals, providing guidance and feedback to strengthen team capabilities and ensure high-quality deliverables.
- Stay current on emerging learning technologies, industry trends, and best practices to continuously enhance learning programs and drive innovation.
- Support enterprise learning strategies that accelerate skill development, improve performance, and enable the successful adoption of new ways of working.
Position RequirementsRequired Qualifications
- Master's degree in Education, Organizational Psychology, Human Resources, Organizational Development, Business, or a related field; or equivalent experience.
- 7+ years of experience in Learning & Development, Performance Consulting, Talent Development, or a related field.
- 3+ years of experience leading enterprise-wide or large-scale learning and performance initiatives.
- Experience developing learning strategies, capability-building programs, and performance improvement solutions aligned to business objectives.
- Experience using instructional design, adult learning principles, competency models, or capability frameworks.
- Experience leveraging learning metrics, KPIs, and analytics to evaluate program effectiveness and business impact.
- Experience building business cases, ROI analyses, or investment recommendations for learning initiatives.
- Experience leading cross-functional projects and partnering with senior stakeholders.
- Experience facilitating workshops, learner research, design thinking sessions, or discovery engagements.
- Experience with learning technologies, learning management systems (LMS), or digital learning platforms.
Preferred Qualifications
- Doctorate (PhD or EdD) in a related field.
- Experience in Financial Services, Wealth Management, Banking, Insurance, or Brokerage.
- Experience leading enterprise learning transformations, workforce reskilling, or large-scale capability-building initiatives.
- IBM Enterprise Design Thinking certification or similar credential.
- Experience with user experience (UX) research or human-centered design methodologies.
- Expertise in Talent Management, Leadership Development, Organizational Effectiveness, Change Management, or Workforce Planning.
- Experience coaching or mentoring learning and development professionals.
**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week
Salary InformationEdward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
