Position OverviewAs a Portfolio Analytics & Strategy Specialist within PNC's Financial Risk & Operational Quantitative Strategy organization, you will be based in Pittsburgh, PA / Raleigh, NC / Charlotte, NC.
Job Description
• Build and deploy Microsoft 365 Copilot agents and Copilot Studio solutions that streamline work across the business
• Partner with business teams to spot GenAI opportunities and turn them into scalable agents
• Connect agents to approved repositories
• Write and refine prompts and conversation flows so agents give accurate, consistent responses
• Navigate AI governance, model risk, and intake processes from use case classification to approval
• Test, monitor, and continuously improve agent performance
• Document solutions clearly and help users get the most out of them
• Champion responsible AI, including transparency, human oversight, and data protection
• Stay current on Copilot and GenAI capabilities and bring new ideas forward
Desired Experience
• Bachelor's degree in a technical field or equivalent experience
• Hands-on experience with Copilot Studio, Microsoft 365 Copilot, or similar agent platforms
• Working knowledge of Power Platform and SharePoint
• Solid grasp of prompt engineering and LLM strengths and limitations
• Strong problem-solving skills and attention to detail
• Ability to explain technical concepts to non-technical audiences
• Comfort juggling multiple projects in a fast-moving environment
Preferred skills
• Financial services or other regulated industry experience
• Familiarity with AI governance or model risk management
• Experience with Azure OpenAI, APIs, or custom connectors
• Agile experience using Azure DevOps or Jira
• Relevant Microsoft certifications (Power Platform or Azure AI)
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description- Provides financial and regulatory reporting and analyses to maintain adequate controls over the financial and regulatory reporting processes. This role is responsible for running complex business performance, risk, and operational analytics. May develop analytical methods and models to assess market, credit, and/or operational risk of new and existing financial products.
- Leverages business and product expertise to rigorously analyze large datasets, improve risk-adjusted returns, deliver profitable growth, and communicate conclusions. Synthesizes analytical results and develops, recommends, and implements business strategies that improve business and portfolio decisions, assist in managing risk, increase revenues, reduce exposure to losses, meet business goals, and improve performance. Establishes baselines for strategies and tracks actual performance to expectations.
- Applies predictive models, third-party data, and other tools to quantify portfolio risks and develop and execute appropriate segmentation and targeting for acquisition and portfolio strategies. Manages engagements with internal and external information suppliers, ensuring the solution is fit for purpose while maintaining appropriate governance and oversight.
- Works with business, credit, data, and model development partners to design, develop, and monitor test designs and analytical reporting to track and enhance strategies. Designs and enhances standard reporting suites for regular product and portfolio reviews.
- Collaborates with the line of business, Finance, and Risk partners to assess and establish credit risk appetite and to understand its implications, as well as to establish policies and procedures governing the identification, monitoring, and management of risk appetite.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
CompetenciesAnalytical Approach, Banking Products, Big Data Management and Analytics, Business Analytics, Credit Risk, Mathematics of Financial Instruments, Operational Risk, Performance Measurement, Predictive Analytics, Pricing Models and Analytics, Regulatory Environment - Financial Services, Risk Management Banking
Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
Language AssessmentsNo Required or Preferred Language Assessments
BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
