5-7 years of experience as a sales manager in an automotive dealership environment required.
Proven track record as a pre-owned manager is strongly preferred.
Strong leadership and team development skills essential.
Demonstrated success in optimizing sales and profitability.
Familiarity with CRM systems and dealership policies.
Responsibilities
Hire, train, and develop a high-performing sales team.
Direct and coordinate department activities to meet goals.
Ensure proper use of CRM systems in line with policies.
Assist customers and close deals as necessary.
Resolve customer complaints to maintain high service standards.
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance
Full Job Description
The Sales Manager plays a key role in driving the dealership's sales performance, profitability, and customer satisfaction. This position leads and develops the Sales team, manages daily sales operations, and ensures customers receive a professional and exceptional purchasing experience. The ideal candidate is a results-driven leader with strong automotive sales experience, sound business judgment, and the ability to motivate others while maintaining high standards of performance and customer service.
What You Will Do
Lead, coach, and develop Sales Consultants to achieve individual and departmental sales, profitability, and customer satisfaction objectives.
Manage daily showroom operations, including customer traffic, sales appointments, lead management, and sales team activities.
Establish, monitor, and evaluate sales goals, forecasts, closing ratios, gross profit, and other key performance indicators.
Structure and negotiate vehicle transactions, including pricing, trade-in values, and deal approvals, while maximizing profitability and maintaining customer satisfaction.
Monitor sales activity, CRM utilization, customer follow-up, and prospecting efforts to ensure opportunities are effectively managed.
Partner with dealership leadership to manage vehicle inventory, identify sales trends, and support inventory availability and turnover objectives.
Resolve escalated customer concerns and support a positive purchasing experience consistent with dealership and manufacturer standards.
Ensure sales activities, documentation, and transactions comply with applicable regulations, manufacturer requirements, and dealership policies.
What We Are Looking For
Previous automotive retail sales experience, including demonstrated success in a sales leadership or management role.
Previous experience as a Finance Manager.
Proven ability to lead, motivate, coach, and develop a high-performing sales team.
Strong understanding of automotive sales operations, vehicle pricing, deal structuring, inventory management, and dealership profitability.
Ability to analyze sales performance, establish goals, and implement strategies to improve results.
Strong negotiation, decision-making, and problem-solving skills with sound business judgment.
Excellent communication, interpersonal, and customer relationship management skills.
Proficiency with dealership management systems, CRM platforms, and Microsoft Office applications.
Strong organizational skills with the ability to manage competing priorities in a fast-paced retail environment.
Commitment to professionalism, integrity, accountability, and delivering an exceptional customer experience.
Benefits
Health insurance
Dental insurance
Vision insurance
Paid vacation
Pack sick time
401(k)
401(k) matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance
Pay: $120,000 to $250,000 is the expected total annual earnings after factoring in all forms of compensation 0including salary, commissions, bonuses, benefits (vacation and sick), etc. Employees in this position will be paid a salary of $72,000 per year. Commissions and bonuses are expected to range from $48,000 to $178,000 per year based on performance.
