Police Administrative Services Manager

Salary: $97,152.00 Annually
Location : 467 Hay Street, Fayetteville, NC 28301, NC
Job Type: Regular Full-Time
Job Number: 04562
Department: Police
Opening Date: 10/04/2026
Closing Date: 10/30/2026 11:59 PM Eastern

Description

The City of Fayetteville is currently recruiting for a Police Administrative Services Manager to assist in the development and implementation of goals, objectives, policies and procedures of the departments division and plans; direct administrative personnel in budget office, human resource activities, payroll, grant management, custodial staff, Central Records Unit, RMS Database Management, and the Police Training Coordinator.
ESSENTIAL DUTIES & RESPONSIBILITIES

1. Develop and monitor the budget for Administrative Services area.
2. Assist in the development and implementation of goals, objectives, policies, procedures and priorities of the department's vision and plans.
3. Coordinate input from the community, external and internal partners, and customers; set the plan into workload and budget models, determine and review priorities to ensure all parts of the budget are consistent with the plan; establish annual goals, objectives, audits, and action items for implementation through the chain of command and designated departmental personnel.
4. Oversee all grant programs to include applications, administration, and reporting; manage all aspects of assigned projects and programs, including, but not limited to, personnel assignments, consultant selection and management, developing RFPs, and developing and implementing budgets for all departmental projects and programs.
5. Direct the human resource activities for the department to ensure compliance with all regulations and established guidelines; implement and review hiring and promotion policies and procedures.
6. Evaluate and direct research and implementation of new processes, plan and project hiring schedules to meet budgetary constraints; participate in the review of applications and interviews, review background investigations, and make appropriate recommendations to the Police Chief.
7. Direct the activities of assigned staff; approve time off, overtime, and shift schedules; provide advice and guidance to assigned staff on serious or sensitive issues as required.
8. Select, train, motivate, and evaluate department staff; provide or coordinate staff training; work with employees to correct deficiencies, implement discipline procedures.
9. Respond to citizen questions and comments in a courteous and timely manner; communicate and coordinate regularly with appropriate personnel to maximize the effectiveness and efficiency of interdepartmental operations and activities.
10. Attend meetings, conferences, workshops, and training sessions; review publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas.

For a complete job description, click here
MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Please Note: Candidates selected for hire will be required to submit proof of education prior to a firm job offer being made. Therefore, to avoid delays in the hiring process, it is strongly recommended that you attach a copy of your official graduation certificate(s) from higher level institution(s) at the time of your application submission.

Experience:
Five years of increasingly responsible professional experience in administrative analysis and management operations in a government, municipal, or federal setting.

Training:
Bachelor's Degree from an accredited college or university in public administration or related field. Master's degree in public administration or related field is desirable.

LICENSING & CERTIFICATIONS:

Required:
Possession of an appropriate valid driver's license and ability to maintain insurability.

Preferred:
None.

From the time of closing, the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of a panel interview with the selected candidate being subject to a pre-employment drug screen and a background investigation, driving history check and polygraph and/or CVSA to be conducted by the Police Department.

Health and Dental Insurance:
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.

Employer Paid Leave
Vacation Leave:
Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service
and the number of hours an employee is scheduled to work.

Sick Leave:
Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours
scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without
limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.

Holidays:
The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an
additional holiday is provided making for 13 paid holidays.

Bereavement:
Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or
attend a funeral or memorial service of a family member.

Retirement:
The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC
Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular employees
scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member
of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.

Deferred Compensation Plans:
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These
programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a
portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)
plan and NC 457 plan; both administered by Empower. The City currently contributes 4% of base salary to an eligible
employee's NC 401(k) account.

Cafeteria Plan / Supplemental Benefits:
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:

-> Flexible Spending Accounts (FSAs) - Healthcare and Dependent Care Reimbursement Accounts (pre-tax)
-> Short-Term and Long-Term Disability Insurance
-> Optional Life & Accidental Death & Dismemberment

Death Benefit:
The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the
employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided
by the NC Retirement System that is equal to the highest 12 months' salary in a row during the 24 months before death, no
less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.

Pay Periods / Deduction for Benefits / Direct Deposit:
City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.

Employee Assistance Program:
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance
on legal, financial and personal issues affecting your health, relationships and job.
01

Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position at the time of application.

• I have read and complied with the above statement.

02

How did you hear about this position?
03

In the list below you will find automatic disqualifiers for employment with the Police department. Please make sure you review this information carefully.Criminal History- Candidates shall NOT have committed or been convicted of:a. a felony; b. a crime for which the punishment could have been imprisonment for more than two years; c. a crime or unlawful act defined as a "Class B misdemeanor" within the five year period prior interview date ; d. four or more crimes or unlawful acts defined as "Class B misdemeanors" regardless of the date of conviction; e. a combination of four or more Class A Misdemeanor or Class B Misdemeanor regardless of the date;f. DWI g. Drug Useh. Marijuana: Cannot have used it in any capacity within the last 12 months.i. Schedule 1,2,&3 Drugs: Cannot have used it within the last 5 to 10 years. to find the list of what drugs are included in Schedule 1, 2, & 3.

• I have read and understand the above statement

04

Are you a current City of Fayetteville employee?

• Yes
• No

05

Have you held an out-of-state driver's license (other than NC) in the past 3 years?

• Yes
• No

06

Do you currently possess a valid driver's license?

• Yes
• No

07

Do you currently have an acceptable driving record in accordance with the City of Fayetteville driving standard? to view the City of Fayetteville's driving standard's list of an unacceptable driving record criteria.

• Yes
• No

08

This position requires meeting and maintaining vehicle insurability with the City of Fayetteville. Are you willing to accept this condition of employment?

• Yes
• No

09

Please indicate the highest degree you currently possess.

• Master's Degree or higher
• Bachelor's Degree
• Associate's Degree
• None of the Above

10

From the list below, please indicate the major coursework of your highest degree.

• Public Administration
• Other Related Field
• None of the Above

11

If you selected "Other Related Field" in the previous question, please list below the major coursework for your degree. (If this question does not apply, please type N/A in the space provided below.)
12

How many years of increasingly responsible professional experience do you have in administrative analysis and management operations in a government, municipal, or federal setting?

• 9+ years
• 7 - 8 years
• 5 - 6 years
• 3 - 4 years
• 1 - 2 years
• Less than one year
• None

13

Briefly describe your professional experience in administrative analysis and management operations in a government, municipal, or federal setting. (If this question does not apply, please type N/A in the space provided below.)
14

Do you have experience in police or accreditation standards management?

• Yes
• No

15

Briefly describe your experience in police or accreditation standards management. (If this question does not apply, please type N/A in the space provided below.)
16

Do you have experience in managing grants, to include the expenditure of federal, state, and/or private funds?

• Yes
• No

17

Briefly describe your experience in managing grants, to include the expenditure of federal, state, and/or private funds. (If this question does not apply, please type N/A in the space provided below.)
18

Do you have experience analyzing and resolving compliance or ethics issues?

• Yes
• No

19

Briefly describe the most difficult compliance or ethics issue have have faced and how you resolved this issue. (If this question does not apply, please type N/A in the space provided below.)
20

From the list below, please select all areas in which you have experience:

• Current or prior position of at least an Assistant Chief or above in any law enforcement agency.
• Experience working as a Department Head or Assistant City Manager of a governmental agency.
• Experience working as an Executive in a law enforcement agency.
• Experience in Budget preparation, monitoring of financial accountability.
• Experience in Enterprise Resource Planning (ERP) software or system.
• Experience working in a high pace, multi faceted law enforcement agency.
• Managerial Experience in a law enforcement entity.
• None of the above.

21

Briefly describe your experience for each item selected in the question above. (If this question does not apply, please type N/A in the space provided below.)
22

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED!You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the app