Position OverviewWe are looking for a Platform Engineer with a strong DevOps background (AWS) and experience in voice technologies to join our growing team. This role bridges infrastructure, backend development, and voice integration, supporting critical systems and client-facing solutions.
You'll work closely with engineering leadership and cross-functional teams to maintain and expand our infrastructure, contribute to voice-enabled products, and ensure system reliability. This position is ideal for someone who is both hands-on and proactive, comfortable owning their day-to-day priorities while collaborating closely with distributed teams.
What You'll Do- Maintain and improve core infrastructure supporting production systems.
- Build, maintain, and optimize CI/CD pipelines.
- Support and implement voice integration solutions across products.
- Collaborate with engineering and product teams to prioritize and execute infrastructure and development work.
- Monitor systems, respond to alerts, and troubleshoot critical infrastructure issues.
- Manage and prioritize a backlog of infrastructure and integration tasks across multiple teams.
- Assist with client integrations, including configuration and deployment of technical solutions.
- Contribute to high-availability, scalable, and fault-tolerant system design.
- Work closely with distributed teams (including international DevOps teams) to extend coverage across time zones.
- Participate in regular syncs, standups, and planning sessions.
Requirements- Strong proficiency in JavaScript / TypeScript and backend development (Node.js).
- Experience with databases (PostgreSQL, DynamoDB, MongoDB, Redis).
- Strong understanding of backend architecture (microservices, event-driven, serverless).
- DevOps background with hands-on infrastructure experience.
- Experience with AWS services (e.g., VPC, S3, EC2, Lambda, ECS/EKS, CloudWatch, Route53).
- Experience with Infrastructure as Code tools (Terraform, CloudFormation, or CDK).
- Experience with Docker and containerized environments.
- Ability to troubleshoot and respond to production issues under pressure.
- Strong communication skills and ability to collaborate across teams.
- Fluent English.
Nice to Have- Experience working with voice technologies or voice-enabled systems.
- Experience with Kubernetes (EKS, GKE, K3s).
- Experience with tools like ArgoCD or Kubernetes Operators.
- Familiarity with multi-cloud environments (AWS, Azure, GCP).
- Experience with AWS DevOps tools (CodePipeline, CodeBuild, CodeDeploy, Systems Manager, etc.).
- AWS certifications (Developer, Solutions Architect, DevOps Engineer) or Kubernetes certifications (CKAD).
- Experience with AWS Bedrock or other AI/voice-related services.
Why Join OneReach.ai- Shape the future of automation: Contribute to a world-class platform that's redefining how organizations design, deploy, and scale automation.
- Work with global experts: Collaborate daily with a distributed team of innovators in conversational AI, automation, and user experience.
- Enjoy a flexible, remote or hybrid work culture with opportunities for professional growth and development.
Additional DetailsThe expected base salary range for this position is 145,000 - 165,000 USD/Gross annually. Actual starting pay depends on factors including work location, relevant experience, and skill level.
All applications are reviewed by our recruiting team.
