What You'll Do:As General Manager, you'll lead day-to-day operations and overall performance at the Hazleton, PA, Service Center. You'll build a strong team, maintain high standards, and drive results across safety, quality, customer service, cost, and equipment performance.
- Lead daily Service Center operations, including production, safety, quality, shipping, receiving, scheduling, and maintenance
- Coach and develop production and maintenance leaders while creating a positive, accountable work environment
- Set clear performance expectations and ensure operational goals are achieved
- Champion OSHA, internal safety, food safety, and sanitation standards
- Manage staffing needs and temporary staffing partnerships
- Monitor budgets and control operating costs
- Ensure production flexibility to meet customer demand
- Partner with Sales on customer solutions and product testing
- Lead continuous improvement initiatives and effectively manage operational change
What We Are Looking For:We're looking for a hands-on operations leader who can successfully manage people, processes, and performance in a fast-paced manufacturing environment.
- 7+ years of experience in a similar operations leadership role
- Bachelor's degree in Operations, Business Management, Engineering, or a related field preferred
- Demonstrated success leading teams, coaching employees, managing performance, and driving results
- Strong knowledge of workplace safety and compliance; food safety experience strongly preferred
- Experience identifying and implementing process improvements
- Ability to interpret and analyze financial and operational statements
- Strong communication, listening, judgment, and decision-making skills
- Ability to influence and collaborate effectively across all levels of the organization
- Lean Process Improvement or Six Sigma experience is a plus
- Ability to travel up to 10%
BenefitsTosca offers a comprehensive benefits package to our team members. Full-time employees (30+ hours per week) have access to multiple healthcare plan options (including medical, dental, and vision coverage), a 401(k) retirement plan with a company match, paid time off, paid parental leave, company-paid life insurance and short-term disability coverage, as well as long-term disability for eligible roles. We also provide tax-advantaged health accounts (HSA with employer contributions and FSA programs), an Employee Assistance Program, and a range of additional perks - such as a fitness reimbursement program, educational assistance, employee discount programs, and optional supplemental insurance (e.g., accident, critical illness, hospital indemnity) and legal/identity theft protection plans.
