5-7 years of experience in plant operations or logistics management, preferably in concrete or construction industries.
Proven track record of developing and leading high-performing teams.
Strong understanding of customer service and relationship building.
Organizational prowess with robust problem-solving abilities in fast-paced settings.
Proficiency in using dispatch software and Microsoft Office Suite, with a willingness to adapt to new systems.
Knowledge of DOT regulations and safety standards related to transportation and delivery.
Excellent communication skills, fostering trust with team members and partners.
Responsibilities
Inspire, coach, and develop the plant team for operational excellence.
Manage daily operations including staff scheduling and route optimization.
Collaborate with teams to provide exceptional customer service and resolve issues.
Monitor key performance metrics to assess plant efficiency and service quality.
Ensure compliance with safety regulations, creating a safe work environment.
Conduct regular meetings to review performance and celebrate success.
Develop relationships with customers and suppliers to enhance operational flow.
Engage in strategic planning and budgeting processes to improve profitability.
Benefits
Comprehensive health and wellness programs.
Professional development opportunities and training.
A commitment to safety and a positive workplace environment.
Access to industry-specific technology and tools.
Potential for career advancement in a growing company.
Full Job Description
Your Mission & Key Responsibilities
Lead with purpose: Inspire, coach, and develop your plant team to achieve operational excellence and deliver outstanding service to every customer.
Oversee daily plant operations: Manage staff scheduling, load planning, and route optimization to ensure efficient and timely concrete deliveries.
Champion customer service: Collaborate with drivers, dispatch, and sales teams to exceed customer expectations and resolve any issues with urgency and care.
Drive performance: Implement and monitor key metrics to assess plant efficiency, productivity, and service quality.
Foster a culture of safety: Ensure full compliance with safety regulations and company policies, creating a safe and positive work environment for all.
Promote teamwork: Conduct regular meetings to review performance, address challenges, and celebrate successes.
Build relationships: Develop strong connections with customers, suppliers, and SRM team members to support seamless operations.
Contribute to growth: Participate in strategic planning and budgeting, sharing insights to enhance plant efficiency and profitability.
What Sets You Apart
Inspirational leadership style with a passion for developing high-performing teams.
Commitment to delivering exceptional customer service and building lasting relationships.
Strong organizational and problem-solving skills; able to prioritize and adapt in a fast-paced environment.
Deep understanding of logistics, supply chain management, or plant operations-experience in the concrete or construction industry is highly valued.
Proficiency with dispatch software, Microsoft Office Suite, and a willingness to learn new systems.
Knowledge of DOT regulations and safety standards for transportation and delivery.
Excellent communication and interpersonal skills; you build trust with team members, customers, and partners.
Dedication to safety, quality, and continuous improvement.
Willingness to undergo SRM's pre-employment screenings.
