10+ years of experience in physical security operations management at a supervisory level or higher.
Familiarity with security technologies like CCTV, access control, and alarm monitoring.
Demonstrated leadership in operational settings with strong incident management skills.
Experience in budget management, vendor oversight, and contract service provider coordination.
Knowledge of regulatory compliance and risk management principles.
Excellent communication skills, both written and verbal.
Strong analytical and decision-making capabilities.
Responsibilities
Lead and manage all physical security operations in a 24/7 environment.
Ensure the protection of facilities, assets, employees, and visitors.
Develop workforce plans and shift schedules for security personnel.
Establish operational performance standards and maintain compliance.
Oversee security budgets and vendor contracts for operational effectiveness.
Support business continuity and crisis management initiatives.
Collaborate with security technology teams to enhance operational effectiveness.
Benefits
Opportunity to lead a comprehensive physical security program.
Engagement with cutting-edge security technologies and systems.
Involvement in critical incident management and emergency preparedness.
Professional development through mentorship and leadership opportunities.
Dynamic work environment with a focus on continuous improvement.
Full Job Description
Position Summary
The Physical Security Operations Manager is responsible for leading and managing the organization's physical security program, including contract security services, facility protection, regulatory compliance, working alongside security technology operations, business continuity, and emergency preparedness. This role ensures the protection of personnel, assets, facilities, and operations while maintaining compliance with company requirements, Foreign Trade Zone (FTZ) regulations, and industry best practices. The manager is responsible for budget oversight, vendor and contract management, and driving continuous improvement across the physical security program.
Roles and Responsibilities
Physical Security Operations
Lead and oversee all physical security operations, programs, and personnel in a 24/7 environment.
Ensure effective protection of company facilities, assets, employees, and visitors.
Develop shift schedules and workforce plans.
Establish and maintain operational performance standards.
Oversee security budgets, Staffing, and contracts to deliver operational effectiveness and business value.
Develop and maintain security policies, standards, and operational procedures.
FTZ Compliance & Security Governance
Maintain continuous compliance with Foreign Trade Zone (FTZ) security requirements.
Lead security audits, assessments, and corrective actions to ensure regulatory compliance.
Partner with internal stakeholders and regulatory agencies on security-related compliance matters.
Business Continuity & Resiliency
Support business continuity, crisis management, and organizational resiliency programs.
Partner with stakeholders to enhance emergency preparedness and recovery capabilities.
Lead security support activities during critical incidents and disruptions.
Contract Security & Vendor Management
Manage contract security providers and security-related vendors.
Establish performance expectations, service levels, and accountability measures.
Monitor vendor performance and ensure compliance with contractual requirements.
RFP, Procurement & Contract Oversight
Lead RFP development, vendor selection, and procurement activities for security services and solutions.
Develop, negotiate, and manage security contracts and statements of work.
Ensure successful delivery of contracted services and projects.
Budget & Financial Management
Develop and manage operating and capital budgets for Physical Security.
Monitor expenditures, forecast future needs, and support strategic planning efforts.
Oversee security budgets, contracts, and investments to deliver operational effectiveness and business value.
Security Technology & Risk Management
Collaborate with Security Technology for operational effectiveness of access control, CCTV, alarm monitoring, and related security systems.
Conduct risk assessments and implement mitigation strategies to reduce organizational risk.
Collaborate with Security Technology and Facilities teams on system improvements and security projects.
Leadership & Stakeholder Engagement
Provide leadership, mentorship, and direction to security personnel and service providers.
Deliver operational, compliance, and budget reporting to senior leadership.
Ensure continuous coverage and effective staffing levels.
Develop shift schedules and workforce plans.
Supervise Security Specialists and Team Leads.
Coach, mentor, and develop security personnel.
Provide leadership with incident summaries, operational reporting, and performance metrics.
Coordinate with Technical Security teams.
Establish and maintain operational performance standards.
Foster strong partnerships across the organization to support security objectives.
Serve as a liaison between security personnel and security leadership.
Required Qualifications
10+ years of experience managing physical security operations in a corporate, industrial, manufacturing, or campus environment at the supervisor level or higher.
Familiarity with CCTV, access control, alarm monitoring, and security platforms.
Demonstrated leadership experience in an operational setting.
Strong knowledge of incident management and escalation processes.
Experience managing budgets, vendors, and contract service providers.
Knowledge of physical security systems, regulatory compliance, and risk management principles.
Excellent written and verbal communication skills.
Strong analytical and decision-making abilities.
Ability to remain calm and lead effectively during critical incidents.
Preferred Qualifications
Experience supporting FTZ environments and compliance programs.
Experience leading RFPs, contract negotiations, and capital projects.
Experience with business continuity, crisis management, or resiliency programs.
Experience leading incident management programs.
Bachelor's degree in Security, Criminal Justice, Emergency Management, Business Administration, or a related field; equivalent experience may be considered in lieu of a degree.
Professional certifications in security management, emergency management, incident command, or related disciplines.
Relevant security certifications, including CPP, PSP, CBCP, CEM, or equivalent credentials.
Experience working with security technology and engineering teams.
Location:
This position will be based at the temporary Phoenix, AZ site and the Peoria site during the construction phase, and will transition to the Peoria site once factory operations begin.
About Amkor Technology
Amkor Technology is a semiconductor product packaging and test services provider. The company has been headquartered in Tempe, Arizona, since 2005, when it was moved from West Chester, Pennsylvania, United States. The company was founded in 1968 and has more than 30,000 employees worldwide and a reported $4.2 billion in revenue for 2018. Amkor Technology is one of the world's largest providers of outsourced semiconductor packaging and test services. The company offers semiconductor design, wafer fabrication, assembly and test services. Amkor's operational base includes production facilities, product development centers, and sales and support offices located in Asia, Europe and the United States. The company's customers include integrated device manufacturers, fabless semiconductor companies and contract foundries. Amkor Technology was founded in 1968 and became a public company in 1998.
