Additional Considerations (if any):
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Job Description:
Job Title: Pharmacy Fulfillment Assistant Director
Department: Pharmacy Fulfillment Center
FLSA: Exempt
General Function:
Responsible for the oversight of all processes, employees and facility equipment at the Hy-Vee Pharmacy Fulfillment Center. Sets the department standards for operating procedures, customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Delivers quality care to patients/customers and is accountable for issues within the department.
Core Competencies:
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relations:
Accountable and Reports to: Group Vice President, Pharmacy Fulfillment Center
Positions that Report to: Fulfillment Center Employees
Primary Duties and Responsibilities:
- Creates and maintains standard operating procedures.
- Manages Site according to state, federal and company regulations to ensure compliance.
- Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
- Generates a friendly atmosphere and sets a good example.
- Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
- Provides prompt, efficient, and accurate filling of prescriptions through automation at facility.
- Smiles and greets employees in a friendly manner.
- Files proper paperwork for licenses (State and Federal) with proper agencies.
- Performs controlled substance inventory on an annual basis or as recommended.
- Assists inventory staff with facility inventory control.
- Ability to reciprocate pharmacist license in multiple states.
- Understands retail Hy-Vee operations to serve them with accurate, prompt prescriptions.
- Coaches, counsels, and trains employees; encourages additional education and training.
- Perform duties of pharmacist in charge in various states.
- Responds to complaints in a timely manner.
- Possess strong leadership skills.
- Actively advises on quality assurance charge control, policy and procedure manual and SOP.
- Conducts monthly inventory.
- Ensures all performance reviews and team HR functions are completed.
- Ensures all relevant communication is addressed and disseminated to staff.
- Provides recommendations on compensation for team.
- Adheres to company policies and Fulfillment Center guidelines. Reports to work when scheduled and works expected number of hours.
Supervisory Responsibilities
- Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
- Selects new employees and acts on employee problems.
- Has the authority to recommend employee transfer, promotion, discipline, discharge, and salary increases.
Knowledge, Skills, Abilities and Worker Characteristics:
- Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
- Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations.
- Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data.
Education and Experience:
- College degree in pharmacy and licensed (Nebraska licensure required).
- Must have continuing education to keep license current.
- Over one year of related or similar work experience.
Physical Requirements:
- Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
- Visual requirements include clarity of vision at distances of more than 20 inches and less than 20 feet, and field of vision.
- The following physical activity is necessary to perform this job: Fingering, grasping, feeling, repetitive motions, talking, hearing, lifting, stooping, standing, and reaching.
Working Conditions:
This position frequently involves a fast work pace in a production setting. Must be able to handle multiple tasks daily.
Equipment Used to Perform Job:
High volume solutions robotics, operating software, Excel, Word, and PowerPoint.
Financial Responsibility:
Is fully responsible for company assets including prescription inventory, pharmacy computer and software, and pharmacy fixtures.
Contacts:
Has daily contact with Fulfillment Center employees. Has occasional contact with vendors, stores and government agencies.
Are you ready to smile, apply today.
