PERFORMANCE IMPROVEMENT INTEGRATOR

Summary

This position is located at the Armed Forces Retirement Home-Washington, reporting to the Administrator. The primary purpose of the position is implement a facility-wide Performance Improvement (PI) Program designed to improve performance by measuring, assessing, and monitoring systems.

This position is concurrently open to Merit Promotion eligibles under Announcement Number 27-AFRH-[redacted]-MP.

Duties

Help

As a/an PERFORMANCE IMPROVEMENT INTEGRATOR, you will:

• Draft performance indicators for a service area to track results against established goals.
• Prepare trend reports of PI findings for the Administrator.
• Brief PI Committee members on PI findings.
• Coordinate due dates with responsible staff for improvement projects.

Requirements

Help

Conditions of employment

Key Requirements:

1. Please refer to "Conditions of Employment."
2. Click "Print Preview" to review the entire announcement before applying.
3. Must be U.S. Citizen or U.S. National.
4. The AFRH ethics program promotes the highest standards of ethical conduct for all employees. As a federal employee, you will be subject to the Standards of Ethical Conduct, and the U.S. criminal conflict of interest statutes. As an AFRH employee, you will also be subject to the AFRH Supplemental Ethics Regulations which restrict the extent to which a AFRH employee can engage in certain activities and hold certain investments. Depending on your position, you may also be required to file a public or confidential financial disclosure report which must be filed within 30 days of your appointment as an employee of AFRH. Upon your new appointment, you will receive guidance regarding your ethics obligations. You will also be required to attend a mandatory ethics training within 3 months of your appointment. Please contact the Agency Ethics Officer (Joseph Pollard) at [redacted], or [redacted] if you should have any questions.

Qualifications

In order to qualify, you must meet the experience requirements described below. Your resume must clearly describe your relevant experience.

MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience and/or education for the respective grade level in which you are applying:

Specialized Experience for the GS-12: Applicants must have one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained either in the private or public sectors) performing the following:

1. Analyzing research in support of a facility-wide Performance Improvement (PI) Program with emphasis in healthcare services.
2. Interpreting and applying healthcare services compliance standards in order to manage Healthcare PI Programs.
3. Improving performance by measuring and monitoring systems and services that impact the ability of an agency or organization to meet its mission, vision, and goals.

Physical Demands:

The work is primarily sedentary in nature, involving working in an office setting. Additionally, the incumbent works in a medical setting as part of duties for improving performance; however direct patient care is not a requirement of the position.

Working Conditions:

The work environment is primarily in an office environment with adequate lighting, ventilation, sanitation, and safety features.

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".

SPECIAL NOTE: Long-term care experience and/or interacting with geriatric patients is highly desired.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Additional information

OTHER INFORMATION:

• We may select from this announcement or any other source to fill one or more vacancies.
• This is a non-bargaining unit position.

CONDITIONS OF EMPLOYMENT:

• All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
• A one year probationary period may be required.
• Must successfully complete a background investigation.
• Complete a Declaration for Federal Employmentto determine your suitability for Federal employment, at the time requested by the agency
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
• Selectees will be subject to the AFRH Tuberculosis Surveillance Program.
• Because the AFRH's mission requires uninterrupted, direct human support and medical care for its Residents, this position is considered essential for continuing AFRH operations. Therefore, the incumbent is expected to arrive for duty on time, as scheduled, and to complete the assigned tour during emergency situations such as hazardous weather.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Our comprehensive benefits are very generous. Our benefits package includes:

• Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
• Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
• Access to insurance programs that may be continued after you retire.
• A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
• A retirement program which includes employer-matching contributions.

Learn more about Federal benefits programs at: USAJOBS Help Center - Benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.