Description
LOCATION
Chattanooga, TN On-site
ABOUT THE POSITION
The Performance Category Manager (PCM) - Condition Monitoring bridges advanced analytics and deep understanding of Astec equipment within Smart Services. This role applies formula-based rules to data-driven insights to determine when asset conditions merit human investigation, ensuring the right quality and volume of cases flow through the system. Beyond signal curation, the PCM brings a product mindset to help shape hardware suites, CRM process, and after-trigger workflows that enable effective diagnosis and resolution for our customers. Through continuous tuning, cross-functional collaboration, and lifecycle ownership, the PCM ensures insights translate into actionable, performance outcomes for the department and for our customers.
DELIVERABLES & RESPONSIBILITIES
• Design and maintain rule-based logic that converts analytics insights into actionable cases for Performance Advisors.
• Apply equipment and failure-mode expertise to determine when asset behavior warrants human investigation.
• Build and manage automation workflows (e.g., Power Automate) using data from Azure, Dynamics, time context, and external sources to identify particular cases for investigation.
• Translate statistical correlations into practical, explainable equipment health hypotheses.
• Act with a product mindset to influence hardware, sensor, and data requirements needed for effective monitoring.
• Help define and improve post-trigger workflows from detection through investigation and resolution.
• Tune thresholds and conditions over time to manage case volume, quality, and advisor workload.
• Incorporate feedback from Performance Advisors to reduce false positives and missed opportunities.
• Collaborate closely with Analytics, Enablement, and Product teams to continuously improve Smart Services outcomes for our customers.
• Strong business acumen to understand operational drivers and reporting needs for internal and external customers.
TO BE SUCCESSFUL IN THIS ROLE, YOUR EXPERIENCE AND COMPETENCIES ARE
• 5+ years of progressive experience in equipment diagnostics, reliability engineering, condition monitoring, operations analytics, or a related industrial role.
• Bachelor's degree in Engineering, Engineering Technology, Data Analytics, or a related technical field, or equivalent practical experience.
• Relevant certifications or training in reliability and condition monitoring, such as Asset Reliability Practitioner or Asset Performance Management strongly preferred.
• Strong understanding of industrial equipment, operating conditions, and common failure modes.
• Demonstrated ability to translate analytical insights or correlations into practical, asset-level decisions.
• Experience designing, tuning, or managing rule-based logic, alerts, or condition-driven workflows.
• Comfort working with operational data from multiple sources and understanding its limitations and context.
• Product-oriented mindset, with experience influencing data strategy, instrumentation, or hardware decisions.
• Ability to balance signal precision and coverage when determining what merits human investigation.
• Proven collaboration with analytics, engineering, service, or operations teams to refine outcomes.
• Collaborative mindset to work across technical, commercial, and customer-facing teams.
Supervisor and Leadership Expectations
• This role will not have supervisory or managerial responsibilities.
• This role will not have program management responsibilities.
Our Culture and Values
Employees that become part of Astec embody the values below throughout their work.
• Continuous devotion to meeting the needs of our customers
• Honesty and integrity in all aspects of business
• Respect for all individuals
• Preserving entrepreneurial spirit and innovation
• Safety, quality and productivity as means to ensure success
Travel Requirements
10-20% of travel, potentially including both regional and international
WORK ENVIRONMENT
Office
While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
