Bachelor's degree in Business, Human Resources, or related field.
10+ years of HR experience in generalist and leadership roles.
Strong proficiency in MS Excel, Word, and Outlook.
Experience with HRIS systems.
Solutions-focused mindset with a proactive approach.
Ability to accept feedback and drive initiatives forward.
Capacity to foster a fun work environment.
Responsibilities
Proactively manage and prioritize team workload to support HR strategies.
Guide and coach management on resolving HR issues effectively.
Manage employee relations and mitigate legal risks.
Analyze data to identify trends for HR strategies.
Oversee the full cycle of Leave of Absence processes.
Interpret and apply employment laws and company policies.
Inform VP of People Experience about critical team concerns.
Serve as a subject matter expert on benefits and policies.
Develop and execute talent lifecycle strategies including workforce planning and recruitment.
Ensure compliance with safety policies and manage work-related injury claims.
Coordinate Social Responsibility activities and employee recognition programs.
Initiate and implement communication strategies to enhance team member experience.
Benefits
Ongoing learning opportunities.
Support for building quality partnerships within the organization and community.
Full Job Description
Opportunity
The People Experience Manager oversees and manages the People Experience functions for NRI and provides direct guidance and support to managers and team members on all matters related to People. This position influences business decisions through strategic planning of people processes and works on multiple initiatives to support the vision, mission, guiding principles, and strategic direction of NRI.
What does success look like in this role?
The ideal candidate is a go-getter that can easily adapt and be resourceful within a changing and fast paced environment. This person is curious, team-oriented, always thinking about process improvements and will role up their sleeves to get the job done. You are comfortably independent and forward thinking. A sense of humor is additionally welcomed.
Things you Will be Doing
Proactively manages and prioritizes work on the team and supports operational needs, HR strategies and objectives.
Guides and coach's management on how to appropriately handle and resolve HR issues including, but not limited to performance management, conflict management, coaching, development and employee relations.
Proactively manage and resolve employee relations and mitigate legal risk.
Uses data to identify trends that help to inform HR strategies and proactive solutions.
Manage full cycle Leave of Absence process
Interpret and apply state/federal employment laws as well as company policies and procedures.
Informs VP of People Experience on critical or sensitive business or team/ people concerns.
Serve as subject matter expert for benefits, policies, and guidelines etc.
Develop and execute a lifecycle approach to talent needs including, but not limited to, workforce planning, headcount and position management, internal mobility, succession planning and talent acquisition inclusive of recruitment, phone screening and hosting job fairs as required.
Ensures that all safety policies and procedures are in compliance with corporate, local, state and federal regulations (including Occupational Safety and Health Administration / OSHA). Maintains and improves NRI Safety Programs and manages all work-related injury claims.
Supports and drives NRI's culture by coordinating Social Responsibility activities and employee recognition.
Initiates, develops, and executes a wide range of communication messages and programs.
Plans, develops and implements People Experience strategies to facilitate the continued growth and success of NRI and its people.
Creates staffing plans and strategies to attract and retain team members.
Leverages technology, process and structure to ensure scalable solutions to support the growth of our business.
Marries up technology to physical process to eliminate waste and ensure a quality experience for all people the process and technology touches.
Sources new solutions to improve the overall experience of team members while providing the opportunity for improved business result
Builds relationships with key partners in the community that aligns with our values.
Creates communication and initiatives to align the overall team member experience, behaviors, actions and results.
Ensure legal compliance and aligns policies and processes with the legislative requirements of Pennsylvania.
All About You
Things You Can Do:
Lead with passion and partner with determination.
Be an awesome consultant to our leaders.
Strive towards a strong and high performing team.
Budget management experience.
Develops and follows through on strategic targets.
Can build rapport with anyone, anytime and under any condition.
Can communicate in an open, helpful and engaging manner.
For Bonus Points:
Previous logistics experience would be awesome but it's not required!
Recognized HR Certification
What Gets You Stoked:
Building quality partnerships both in the organization and the community.
Ongoing learning opportunities.
Setting goals and achieving them.
The Must Haves
Bachelor's degree in Business, Human Resources or related field.
Ten plus years of experience in Human Resources in a generalist and leadership capacity.
Excellent MS Excel, Word and Outlook skills.
Previous experience with an HRIS.
Having a solutions focused approach to everything you do.
Thick enough skin to accept feedback, an ear for listening and motivation to drive initiatives forward.
