Job DescriptionJob Summary:The People & Culture Manager oversees the day-to-day administration of the People & Culture function, supporting recruitment, employee relations, training, engagement, compliance, and performance management across the resort. This role partners closely with department leaders to foster a positive workplace culture, ensure compliance with employment laws and company policies, and deliver an exceptional employee experience that reflects the luxury standards of Regent Santa Monica Beach.
Success in this role requires strong human resources expertise, hospitality experience, exceptional interpersonal and problem-solving skills, and a passion for creating an engaged and high-performing workforce.
A little bit about your day:Reporting to the Assistant Director of People & Culture every day is different, but you'll mostly:
- Develop and implement an early career recruiting strategy by utilizing IHG Early Careers
- Partner with business leaders to execute their entry level hiring needs and recruit for the resort
- Collaborate with company Talent leadership, HR Business Partners and other cross-functional teams to drive our talent strategy
- Support employee onboarding, training, development, and engagement initiatives to ensure a positive employee experience.
- Provide guidance to leaders and employees on company policies, procedures, performance management, and employee relations matters.
- Assist in conducting investigations, resolving workplace concerns, and ensuring fair and consistent application of policies.
- Monitor compliance with federal, state, and local employment laws, as well as company policies and procedures.
- Identify training and development needs by evaluating employee performance trends and operational feedback.
- Support compensation and benefits administration by maintaining awareness of industry trends and internal practices.
- Maintain accurate employee records, HR documentation, reports, and metrics.
- Participate in departmental and leadership meetings to support business objectives and People & Culture initiatives.
- Coordinate employee recognition, engagement programs, and culture-building events.
- Manage offboarding processes, including exit interviews and separation procedures.
- Support overall People & Culture operations and special projects as assigned.
Requirements:- Minimum 3-5 years of progressive Human Resources experience, preferably within hospitality, luxury hotels, or service-driven environments.
- Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
- Bilingual in Spanish preferred.
- Strong knowledge of California employment law and HR best practices.
- Experience with full-cycle recruitment, interviewing techniques, onboarding, and talent pipeline development.
- Proven ability to build strong relationships and influence stakeholders at all levels of the organization.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced luxury hospitality environment.
- High level of professionalism, discretion, and commitment to confidentiality.
- Strong organizational, analytical, and project management skills.
- Proficiency in Microsoft Office Suite and myHR platforms; Canva experience preferred.
- Ability to work collaboratively across departments and support operational business needs.
- Strong attention to detail and commitment to delivering an exceptional employee experience.
- Flexibility to work evenings, weekends, holidays, and during major business demands or citywide events as needed.
What you can expect from us: The annual pay range for this role is
$85,000.00 to $95,000.00. This range is only applicable for jobs to be performed at
Regent Santa Monica Beach. This position is eligible to participate in the Company's Bonus Plan.
We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
