People and Culture Manager

Ignite Human Capital

$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of progressive HR experience with leadership responsibilities
  • Hands-on experience with ADP, particularly Workforce Now
  • Proven track record in enhancing performance review and PIP processes
  • Experience in full-cycle recruiting, with offshore recruiting experience preferred
  • Strong understanding of HR compliance and employee relations
  • Passion for building culture and a warm work environment
  • Excellent communication and coaching abilities

Responsibilities

  • Drive initiatives to enhance company culture and employee engagement
  • Design and implement projects to improve retention and daily employee experience
  • Serve as a reliable point of contact for employee support
  • Elevate the performance review process comprehensively
  • Revamp the Performance Improvement Plan framework for effectiveness and legality
  • Guide managers on constructive feedback and effective review cycles
  • Oversee full-cycle recruiting and talent acquisition strategy
  • Support offshore recruiting efforts and manage recruiter in the Philippines
  • Collaborate with hiring managers to maintain strong candidate pipelines
  • Address employee complaints and maintain consistency in relations issues
  • Ensure compliance with employment laws and maintain audit-ready documentation
  • Optimize HRIS in ADP for various HR functionalities
  • Enhance HR operations for better accuracy and efficiency
  • Lead and develop a small HR/People team

Benefits

  • Opportunity to shape a fun and compliant workplace culture
  • Collaborative and supportive team environment
  • Leadership opportunities in a growing HR function
  • Access to continuous professional development
  • Engagement with a diverse and inclusive workforce
Full Job Description
People & Culture
Compensation: $90,000-$120,000

About the Role

We're looking for a People & Culture Manager to own our full people function and build an environment that's both buttoned-up and genuinely enjoyable to work in. This is a rare "tight and fun" HR role: you'll keep us compliant and airtight on the back end while shaping a culture people actually want to be part of. You'll lead performance, talent acquisition, employee relations, and the overall employee experience, and manage a team while you do it.

If you believe great HR is equal parts rigor and heart, this one's for you.

What You'll Do

Culture & Employee Experience
  • Serve as the driving force behind a positive, engaging company culture
  • Design and lead initiatives that boost engagement, retention, and day-to-day employee experience
  • Be a trusted, approachable point of contact for the team

Performance Management
  • Overhaul and elevate our performance review process end to end
  • Rebuild our PIP (Performance Improvement Plan) framework so it's fair, effective, and legally sound
  • Coach managers on delivering feedback and running productive review cycles

Talent Acquisition
  • Lead full-cycle recruiting and overall TA strategy
  • Manage and support our recruiter based in the Philippines, and help scale our sourcing and hiring efforts
  • Partner with hiring managers to keep pipelines strong and time-to-fill low

Employee Relations & Compliance
  • Handle employee complaints, investigations, and relations issues with discretion and consistency
  • Keep the organization compliant with all applicable employment laws and regulations
  • Maintain clean, audit-ready documentation and HR processes

HR Operations & Systems
  • Own and optimize our HRIS in ADP (payroll, records, reporting, workflows)
  • Streamline HR operations for accuracy and efficiency

Team Leadership
  • Manage, mentor, and develop a small HR/People team

What We're Looking For
  • 5+ years of progressive HR experience, including some leadership or team management
  • Hands-on experience with ADP (Workforce Now a strong plus)
  • Proven track record improving performance reviews and PIP processes
  • Full-cycle recruiting / TA experience; comfort managing or partnering with offshore recruiters (Philippines experience a plus)
  • Strong grounding in HR compliance, employee relations, and handling complaints/investigations
  • A culture-builder at heart, someone who can balance "tight, compliant HR" with a warm, human, fun approach
  • Excellent communication and coaching skills

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