Role OverviewThe Pega Lead System Architect (LSA) role adds enterprise technical leadership, architectural oversight, complex problem resolution, guidance and support for technical teams, code and design reviews, and use of modern principles, methodologies, and tools to advance financial operations and dispute management initiatives. Lead Pega LSA with deep architectural expertise, enterprise framework customization experience, and rigorous technical leadership.
Creates and leads the enterprise technical design, scalability planning, and overarching architecture of Pega-based payment solutions, specifically leveraging Pega Smart Investigate for Payments (PSI). Proposes & designs robust software solutions to address complex banking operational needs and high-volume transaction scaling. Prepares enterprise technical and architectural documentation required. Facilitates complex problem resolution across distributed enterprise integrations, database optimizations, and high-load frameworks. Provides technical guidance and mentorship to development teams and architects. Reviews enterprise design patterns, code, testing strategies, and technical documentation. Applies modern principles, methodologies and tools to advance payment processing capabilities, system resilience, and architectural governance.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized banking solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with enterprise architecture, secure data transmission, and high-volume transaction processing to ensure they adhere to and support the company's Enterprise Risk Management Framework.
Key Responsibilities - Technical Troubleshooting - Subject Matter Depth and Breadth
- Application Delivery Process - Extensive Experience
- Application Design, Architecture - Subject Matter Depth and Breadth
- Application Development Tools - Subject Matter Depth and Breadth
- Application Testing - Extensive Experience
- Packaged Application Integration - Subject Matter Depth and Breadth
- System Development Lifecycle - Extensive Experience
Required Qualifications/Skills - Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
- 10+ Years of overall IT experience with 7+ years specializing in Pega design, architecture, and implementation, preferably in a large banking / financial institution environment focusing on payment exception processing.
- Active Pega Certified Lead System Architect (LSA) certification
- Pega Inifinity / Constellation Experience
- Deep expertise in Pega Smart Investigate for Payments (PSI) framework architecture and customization
- Enterprise Application Architecture and Design Patterns
- Performance Tuning, High Availability (HA), and Disaster Recovery (DR) strategies
- Complex Enterprise Integrations (REST, SOAP, MQ, Kafka)
- Process Improvement
- Release Management
- Software Solutions and Design
- Application Development
- Design and architecture familiarity/experience
- Business and Team Management
- Group Problem Solving
- Customer Engagement and Solutions Oriented
Preferred Qualifications- Banking experience
- Financial institution experience
- Understanding regulatory and risk controls
Locations: Pittsburgh, PA
