Payroll and Benefits Manager

Payroll & Benefits Manager
Full Time | Georgetown, TX

Total Site Solutions (TSS), Georgetown, TX., is seeking a Payroll & Benefits Manager to own the accurate, timely, and compliant delivery of pay and benefits for our team members. This role leads end-to-end payroll operations, administers our benefits programs, and ensures compliance with federal, state, and local requirements across a growing multi-state workforce. The ideal candidate combines deep payroll and benefits expertise with strong analytical skills, hands-on HRIS experience, and a service mindset, partnering closely with HR, Finance, and external vendors to make pay and benefits seamless for every team member.

Key Responsibilities

Payroll Operations

• Manage the end-to-end payroll process, including data collection, validation, processing, and distribution of pay for all team members.
• Review and approve payroll inputs such as new hires, terminations, pay changes, bonuses, commissions, overtime, and deductions before each pay cycle.
• Reconcile payroll registers, tax filings, and general ledger entries in partnership with Finance and Accounting to support accurate month-end close.
• Administer multi-state payroll, including state and local tax setup, withholding, and registrations as TSS expands into new locations.
• Process off-cycle payments, retroactive adjustments, garnishments, and year-end activities, including W-2 preparation and distribution.
• Investigate and resolve payroll discrepancies quickly, communicating clearly with affected team members and leaders.

Benefits Administration

• Administer team member benefits programs, including health, dental, vision, life, disability, 401(k), leave policies, and wellness initiatives.
• Lead annual open enrollment, including planning, communications, system setup, and post-enrollment audits.
• Manage benefits eligibility, enrollments, life events, COBRA, and carrier and payroll deduction reconciliations.
• Administer leaves of absence, including FMLA, short- and long-term disability, and other state-mandated leave programs, in coordination with HR.
• Serve as the primary point of contact for team member benefits questions, providing clear, timely, and empathetic support.
• Partner with brokers and carriers to evaluate plan performance, cost trends, and opportunities to enhance the team member experience.

Compliance & Reporting

• Ensure compliance with all applicable payroll laws, tax regulations, and reporting requirements at the federal, state, and local levels, including FLSA, ERISA, ACA, and HIPAA.
• Oversee ACA reporting, 401(k) plan administration support, nondiscrimination testing, and annual Form 5500 filings with plan partners.
• Prepare and maintain accurate payroll and benefits records, reports, and documentation for internal reviews and external audits.
• Support entity-level controls and audit requests related to payroll and benefits, maintaining strong internal controls and segregation of duties.
• Monitor legislative and regulatory changes and recommend updates to policies, processes, and system configurations.

Systems, Vendors & Cross-Functional Partnership

• Serve as the subject matter expert for payroll and benefits functionality in ADP, including configuration, data integrity, and reporting.
• Coordinate with HR, Finance, and external vendors to resolve payroll discrepancies, benefits inquiries, and system issues.
• Manage relationships with payroll, benefits, retirement, and leave administration vendors, holding partners accountable to service levels.
• Build and deliver payroll and benefits reports and analytics that support budgeting, forecasting, and leadership decision-making.

Team Leadership & Continuous Improvement

• Train, supervise, and develop payroll and benefits staff, providing guidance and support to ensure high-quality service delivery.
• Lead continuous improvement initiatives to streamline payroll and benefits processes, increase automation, and reduce manual errors.
• Document standard operating procedures, payroll calendars, and process controls to support consistency and scalability.
• Champion a service-first culture that makes pay and benefits easy to understand for every team member.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field.
• Minimum of 5 years of experience managing payroll and team member benefits in a corporate environment.
• Strong knowledge of payroll systems, benefits administration, and relevant federal and state regulations.
• Proficiency with payroll software and Microsoft Office Suite, especially Excel.
• Excellent organizational skills, attention to detail, and the ability to manage confidential information with discretion.

Preferred Qualifications

• Certified Payroll Professional (CPP) or Professional in Human Resources (PHR) certification.
• Experience with HRIS systems such as ADP, Workday, or Paycom, with ADP Workforce Now strongly preferred.
• Familiarity with multi-state payroll processing and benefits administration.
• Demonstrated ability to lead and develop a team.
• Strong analytical skills with experience in payroll data analysis and reporting.
• Experience in a publicly traded, high-growth, manufacturing, or data center environment.

Key Performance Indicators

• Payroll accuracy and on-time delivery for every pay cycle.
• Timely and accurate tax filings, reconciliations, and benefits remittances with no penalties.
• Clean audit results and strong internal controls for payroll and benefits processes.
• Speed and quality of resolution for team member payroll and benefits inquiries.
• Successful open enrollment execution and benefits data accuracy.
• Continuous improvement and automation of payroll and benefits processes.

Work Environment

• Full-time position based in Georgetown, TX, working cross-functionally with HR, Finance, Accounting, Operations, and external vendors.
• Fast-paced, high-growth, publicly traded company environment.

At TSS, we value our team members and their well-being. We offer a competitive compensation package and comprehensive benefits, including health, dental, vision, life insurance, a 401K match, and short- and long-term disability coverage. Our collaborative and dynamic work environment fosters professional growth and development, with opportunities for innovation and career advancement. Join us and be part of a team that is shaping the future of AI and high-performance computing data center services.