BSN preferred with two years' experience as a Registered Nurse.
Case management experience preferred.
Bilingual preference with fluency in Spanish preferred.
Current license as a Registered Nurse (RN) in the applicable state.
Responsibilities
Evaluate and improve the Navigator Program, tracking all activities as per standards.
Ensure quality patient care by involving patients and families in care planning.
Implement outreach efforts to build relationships with community agencies.
Collect and maintain accurate program data and documentation, delivering performance reports.
Utilize motivational interviewing and health coaching for chronic care management.
Participate in shared governance and pursue professional growth opportunities.
Provide age-appropriate patient care according to established guidelines.
Benefits
Eligible for benefits after employment begins.
Work in a clean, comfortable environment.
Opportunities for continuing education and professional development.
Full Job Description
Department:
37150 Wake Forest Baptist Medical Center - Spine Center: Clemmons Med Plz
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday - Friday 8AM- 5PM
Pay Range:
$38.20 - $57.30
EDUCATION/EXPERIENCE:
Graduation from an accredited School of Nursing.
BSN preferred with two years' experience as a Registered Nurse.
Case management experience preferred.
Bilingual preference with fluency in Spanish preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
Current license as a Registered Nurse (RN) in the State of applicable state.
ESSENTIAL FUNCTIONS:
Responsible for ongoing evaluation and quality improvement of the Navigator Program and tracks all activity as defined by the departmental and program standards.
Ensures quality patient care by adhering to the policies of WFBMC, involving patients and their families in identifying their needs, creating a plan to meet those needs, and effectively communicating the plan across the continuum of care. Identifies barriers to efficient and effective management of patient care and seeks strategies to remove them.
Implements outreach efforts to establish and maintain positive working relationships with key community agencies.
Collects and maintains up to date and accurate program data and documentation according to program standards. Delivers reports that demonstrate outcomes and performance improvement activities; adheres to established productivity benchmarks.
Trained in motivational interviewing and health coaching to provide chronic care management.
Demonstrates ability to function in a professional practice model through active participation in shared governance and acceptance of personal responsibility for professional growth. Demonstrates responsibility for personal development by participating in continuing education offerings. Seeks new opportunities for self- improvement. Seeks and applies constructive feedback to improve performance.
Provides age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served.
SKILLS/QUALIFICATIONS:
Problem solving, decision making and critical thinking skills
Ability to work in a self-directed environment
Ability to work with and lead teams
Demonstrates ability to work in fast-paced environment with multiple interruptions
Expertise in MS Office and ability to prepare program reports frequently and efficiently
WORK ENVIRONMENT:
Clean, well-lit, comfortable environment
Possible exposure to infections and contagious diseases
Occasional exposure to patient illnesses
Occasionally subject to irregular hours (evenings and weekends)
About Advocate Health Care
Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
