Job DescriptionOur Fortune 500 Pharmaceutical client has an exciting opportunity for a Patient Engagement Project Manager.
Job Summary:
We are seeking an onsite Patient Engagement Project Manager/ Direct Portfolio Manager to provide project leadership and delivery support across clinical trial initiatives, with a strong focus on patient engagement, recruitment, and retention. The role is deeply involved in the day-to-day execution of patient recruitment and retention strategies, management of trial-related activities, and coordination of high-volume, repeatable processes. Success requires strong communication skills, comfort working with cross-functional teams, and the ability to quickly learn, retain, and apply new technologies and systems (including Ariba, Fiori, and SAP).
Key Responsibilities
- Lead and manage trial-related projects and portfolios, ensuring efficient delivery and adherence to clinical trial protocols and regulatory requirements
- Develop and execute patient recruitment and retention strategies for clinical trials and programs
- Provide project leadership, including cross-functional collaboration, process improvement, and issue resolution
- Make informed, day-to-day decisions by understanding repeatable processes, recognizing nuances, and determining next steps based on fact-dependent parameters
- Work across multiple enterprise platforms and tools (including Ariba, Fiori, SAP, Excel, SharePoint, and related systems), knowing which tools to use for which tasks and retaining how to navigate each
- Support records management, documentation, and compliance, as well as administrative coordination as needed
- Operate comfortably in a deadline-driven environment, prioritizing work based on defined processes and associated timelines
- Take direction and feedback well, applying learning quickly and retaining instructions to continuously improve delivery
- Handle high-volume, repeatable processes with accuracy, efficiency, and attention to detail
Qualifications
- 5+ years of management or coordination experience in clinical trials
- 3+ years of patient engagement experience, including recruitment and retention strategies
- Strong technical skills, including Excel, SharePoint, and related tools; comfort learning new systems from provided training materials (e.g., Ariba, Fiori, SAP)
- Strong knowledge of clinical trial protocols, processes, and regulatory best practices
- Demonstrated experience developing and executing patient recruitment and retention strategies
- Proven project leadership, cross-functional collaboration, and process improvement experience
- Quick learner and independent self-starter who can self-manage and self-teach
- Strong critical-thinking skills and sound judgment in fact-dependent situations
- Comfortable working in a deadline-driven environment with shifting priorities
- Collaborative team player who also works well independently
- Strong interpersonal and communication skills
Key Requirements for this role:
- Hybrid (Indianapolis, IN)
- 5+ years of clinical trial experience
- 3+ years of patient engagement experience
- Project management and/or clinical coordinator experience
- Proven comfort in Technology i.e. Excel, SharePoint, and strong ability to learn new technologies from provided learning materials including SAP Ariba, Fiori
- Strong communication skills and friendly communication
- Nice to have: young and friendly
Other Details:
- Work Setup: Hybrid in Indianapolis, IN
- Contract Length: 18 months with possible extension
