Patient Coordinator

Dermafix Spa

$100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in sales or customer service, especially in wellness or hospitality sectors.
  • Strong communication and interpersonal skills.
  • Ability to cultivate positive relationships with clients and understand their preferences.
  • Goal-oriented with a strong drive for achieving sales targets.
  • Knowledge of spa treatments and current wellness trends is advantageous.
  • Self-motivated with a proactive and energetic approach.
  • Strong organizational and time management capabilities.

Responsibilities

  • Promote and sell spa services, treatments, and product packages.
  • Build and maintain relationships to encourage repeat clients and satisfaction.
  • Meet or exceed set sales targets by providing tailored recommendations.
  • Deliver outstanding customer service by addressing inquiries and resolving issues.
  • Collaborate with the team to create effective promotions and retention strategies.
  • Stay informed on spa services, products, and industry trends for effective communication.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Boundless growth opportunities within a rapidly expanding team.
  • Dynamic work environment within the wellness industry.
  • Involvement in promoting health and wellness through spa services.
Full Job Description
As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities
  • Promote and sell spa services, treatments, and packages to new and existing clients.
  • Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
  • Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
  • Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
  • Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
  • Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements
  • Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry.
  • Strong communication and interpersonal skills.
  • Ability to build positive customer relationships and understand client preferences.
  • Goal-oriented with a drive to meet and exceed sales targets.
  • Knowledge of spa treatments and wellness trends is a plus.
  • A proactive, self-motivated, and energetic attitude.
  • Strong organizational and time management skills.

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