Patient Coordinator

Dermafix Spa

$100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in sales or customer service within the wellness, spa, or hospitality industries
  • Excellent verbal and written communication skills
  • Proven ability to build and maintain customer relationships
  • Demonstrated goal-oriented mindset with a focus on achieving sales targets
  • Knowledge of spa services and current wellness trends is an advantage
  • Self-motivated and proactive attitude with high energy
  • Strong organizational skills and ability to manage time effectively

Responsibilities

  • Promote and sell spa services and packages to both new and existing clients
  • Build and maintain strong client relationships to boost customer loyalty and satisfaction
  • Achieve or surpass sales targets by accurately assessing client needs
  • Deliver excellent customer service by addressing inquiries and concerns
  • Collaborate with team members to create promotions and strategies for customer retention
  • Stay informed about spa products and industry trends to effectively communicate with clients

Benefits

  • Full-time position with a structured schedule including weekend availability
  • Commission-based earning potential on top of a stable base salary
  • Opportunity to work in an engaging and holistic wellness environment
  • Potential for significant earnings with On Target Earnings exceeding $100,000 annually
Full Job Description
Patient Coordinator

Key Responsibilities:

Promote and sell spa services, treatments, and packages to new and existing clients.

Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.

Meet or exceed sales targets by understanding client needs and providing tailored recommendations.

Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.

Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.

Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements:

Proven experience in sales or customer service in the wellness, spa, or hospitality industry.

Strong communication and interpersonal skills.

Ability to build positive customer relationships and understand client preferences.

Goal-oriented with a drive to meet and exceed sales targets.

Knowledge of spa treatments and wellness trends is a plus.

A proactive, self-motivated, and energetic attitude.

Strong organizational and time management skills.

Job Type: Full-Time (Availability to work 1 day on weekends)

Compensation and Benefit:

Base Salary: $3,000/month +commission

OTE (On Target Earnings): $100,000+ per year with base salary plus commission.

Address of the Spa: 5045 Old Hickory Blvd Suite 102, Hermitage TN 37076

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